Job Description:

Senior Hospital Contract Executive

Location: Bupa Place, Salford Quays or Willow House, Staines

Full time, 37.5 hours per week

Hybrid working options available

Permanent Contract

Salary: From £62,400 dependant on experience

10% Management Scheme Bonus

We consider all types of flexibility, including locations, hours and working patterns.

We make health happen

Join Bupa's Hospital Management team as a Senior Hospital Contract Executive! You'll be the driving force behind strategic partnerships with our largest hospital providers-championing innovation, quality, and value at every turn.

In this pivotal role, you will:

• Forge and nurture high-impact relationships with leading hospitals
• Lead contract negotiations that set new standards for quality, compliance, and cost efficiency

• Shape healthcare reform initiatives, directly influencing the future of patient care
• Take ownership of cross-provider projects that deliver lasting improvements for our members

How you'll help us make health happen:

• Accountable for managing contracts with and performance of circa 5 to 10 larger hospital providers comprising circa £50m to £100m spend pa.

• Build effective relationships and agree and manage plans with hospital providers to deliver Bupa's priorities and provider goals.

• Conduct effective negotiations and tenders with hospitals and establish robust contracts and pricing schedules that allow Bupa to effectively manage costs, quality and patient experience.

• Work cross-functionally to shape and deliver strategic initiatives and improved healthcare pathways with key providers.

• Horizon scanning to identify new opportunities and review and approve provider proposals for development of new sites and services.

• Routinely review hospital costs and performance identifying, escalating and resolving emerging issues with the provider and within Bupa.

• Proactively identify risks in hospital contracts and ensuring that effective controls are put in place and monitored to manage risks over time.

• Resolve contractual queries and disputes, including identifying accounting provisions required for any potential commercial settlement of contractual issues.

• Develop productive working relationships with Bupa colleagues in Provider Management, the wider Healthcare Management team and Service teams.

• Act as a role model to other members of the team, sharing experience with and coaching others.

Key Skills / Qualifications needed for this role:

• Strong commercial skills. Identifies and understands risks, opportunities and impacts on customers and the business, and is able to develop and deliver effective solutions.

• Strong analytical and numeracy skills. Works with large data sets to identify trends, issues and opportunities and to model impacts on customers and the business.

• Strong written and oral communication skills, explaining complex issues clearly and concisely, presenting compelling arguments / proposals using fact based evidence and research, adapting style for maximum impact with audiences.

• Systematic approach to managing own workload and projects, prioritising competing demands from multiple stakeholders.

• Track record of rapid and successful delivery of performance improvements in a challenging environment, working with third party providers.

• Builds effective relationships with internal and external stakeholders, able to challenge constructively and resolve conflict / issues productively.

• Experience of negotiating with third parties to agree contracts and pricing, addressing conflicting priorities and securing favourable outcomes.

• Attention to detail, ensuring accuracy of contract information and reporting.

• Strong team player, focussed on delivering own objectives while enabling / supporting others to deliver theirs.

• A role model to others. Energetic, positive attitude to work, sharing experience with and coaching others, gives and listens to honest feedback.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• 25 days holiday, increasing through length of service, with option to buy or sell

• Bupa health insurance as a benefit in kind

• An enhanced pension plan and life insurance

• Onsite gyms or local discounts where no onsite gym available

• Various other benefits and online discounts

At Bupa we adhere to a structured framework when awarding any changes to salary. We believe this creates a fair and consistent approach for all colleagues looking to grow or change role. For more guidance please click HERE.

Before you apply for a vacancy, please ensure your job history on your workday profile is up to date with all your career history and achievements. This will mean the Recruitment team have all the relevant information they need to review your application.

Please be aware that if you're successful in securing this role there may be changes to your notice period and other terms and conditions, your recruiter will be able to advise what this means for you during your application.

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

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