(1 minute read)
After traveling in Australia and Thailand, George started off temping at Bupa. “It was a very different industry to what I was used to but when they asked if I wanted a permanent position I was over the moon!”
She then moved into Admin Team Leader and developed into Centre Manager of the Bristol Health Centre. “Over the years I have been seconded into several Area Manager positions but my heart has always been with my team at Bristol.”
Responsible for the safe running environment for both her team and customers, George shares “My role is very similar to Forest Gump’s box of chocolates as you never know what you are going to get.” With set targets for financial, customer and staff satisfaction and compliance. “It's an interesting role where you learn something new every day.”
Learning a lot through her experience, George told us the most important skill she has mastered is how to stay calm in potentially emotive situations. “It’s my responsibility to make sure that everything is dealt with as efficiently as possible.”
With happy memories formed over the years, the most memorable are with those around her and is proud to say she has met so many people in the workplace that she can call friends. “After lockdown I was able to socialise with my team again and went on a boat trip around the beautiful Bristol City, where everyone relaxed and enjoyed themselves.”
George loves to see her team members grow and flourish within their roles. Being “a self-confessed people person... I care, I feel, and I listen, and I think that is why I have been lucky enough to have a history of excellent staff retention over the years. I encourage people to be themselves and raise their profile in a positive way to build a pathway for their growth.”
When finishing for the day and heading home, George loves nothing more than spending time with her beautiful, funny, 12-year-old twins. There’s always time for family time!
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