Life at Bupa

This is the
Bupa Code.

As a healthcare provider, we have a duty to do the right thing. By our customers, our people and our partners. The Bupa Code holds us to this duty.

It's our promise to protect, care for, and build trust with everyone who relies on us.

We put customers first

We go above and beyond. We want our customers, patients and residents to have a great experience and be treated fairly. And if things are less than perfect, we take complaints seriously and learn from them.

We stay safe and well

We look out for each other. Safety, health and wellbeing are vital. Each one of us is responsible for doing everything we can to protect our customers, patients and residents from harm – and promote wellbeing.

We keep information safe

Information is key to our business and we’re trusted to keep it safe. Whether it’s information about our customers, patients, residents, people or business, we keep it secure.

We work to high professional standards

To give the best quality care, we need great people. So we make sure that our knowledge, qualifications, skills and experience meet our customers’ needs and the standards of our profession. 

We celebrate diversity

Bupa is an inclusive organisation that welcomes everyone; all talents and backgrounds. We embrace our differences and we don’t tolerate discrimination or bullying.

We play by the rules

If we break the law or regulations, or act in any way that falls below our standards, it can damage our reputation and our business. We make sure that we follow and understand the laws and regulations that affect us.

We act ethically

We do business in the right way. We don’t give or accept bribes and we don’t allow anyone to do so on our behalf. We make sure that any gifts and entertainment we offer and receive are appropriate and recorded in the right way.

We declare conflicts

We avoid situations where our personal interests, loyalties and relationships could affect – or be seen to affect – our choices for us and our customers. And we’re aware of how things can look. So we declare any conflicts of interest straight away.

We represent Bupa

We care about our brand and reputation. We’re aware that what we say in public or on social media could affect how our customers and communities see us. We respect our assets and never use them for personal gain.

We’re ready for anything

Sometimes we have to be prepared for the worst as well as the best. We make sure we know what to do and who to get in touch with if something happens. And we keep our contact details up-to-date.

We take care of the planet

What’s good for the environment is good for health. So we work in a way that has a positive impact. And we help others change by creating conversations about the links between health and the environment.

We speak up

We’re committed to being a place where our people are free to question things and are courageous in raising anything we’re concerned about. You can speak up knowing that it’ll be taken seriously and treated confidentially.

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& Wellbeing.

At Bupa, we know that great health comes from feeling safe, happy and fulfilled in all aspects of life. That's why we offer a range of programmes and benefits to help our people and their families stay healthy and happy.

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& Development.

When it comes to learning and development, we’ll give you all the support you need to progress. In addition to on-the-job coaching, we also offer an online learning platform called ‘Grow’. 

From apprenticeships to specialist skills, we set goals, check in on progress, and review what’s been accomplished – that’s how we thrive.

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& Benefits.

We make health happen all over the world. So it's only right that our people are rewarded for the incredible work they do.

Everyone at Bupa receives these benefits. From a competitive salary to dental care; a generous holiday package to mental health support, we do all we can to help you thrive.

Benefits page

Be you
at Bupa.

At Bupa we celebrate diversity, welcoming everyone from all backgrounds. We embrace our differences so we can bring our true selves to work.  

We believe having a diverse workforce is a key strength of our culture and understand the importance of making sure our workforce fully represents the communities in which we operate and the customers we serve.  

Work is better when we create a positive working environment and we want people to feel comfortable and free to bring their whole self to work–and that’s why we launched Be you at Bupa. Find out more here.

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Start your career
with Bupa today


There's lots on offer at Bupa. Find the right role for you on our Job Area's page.

Talent Community

Join our talent community and we'll let you know when a role that might be right for you comes up.

Early Careers

We believe that everyone has the potential to make a real difference in their career. That’s why we offer a range of early careers opportunities, from graduate schemes to apprenticeships.