About Bupa

What we do

From early years through to retirement, we’re privileged to have been part of millions of lives around the world since 1947.

Health insurance is at the core of our business and we provide healthcare through our health clinics, digital services, hospitals, dental centres and care homes / retirement villages.

With no shareholders, our customers are our focus. We reinvest profits into providing exceptional healthcare experiences for the benefit of current and future customers.

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Our
Purpose

Our purpose is to help people live longer, healthier, happier lives, and making a better world. It’s what guides our thinking, our decisions, and our impact on society.​

Our ambition is 'to be the world’s most customer-centric healthcare company'.​ This means a commitment to excellent customer experience through great service and value, frictionless access, and quality healthcare. We’re adapting to the changing external environment and transforming Bupa to meet customer expectations.

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We've cultivated a culture that always puts the welfare of people first. We foster an inclusive environment that embraces diverse perspectives and inspires innovation.

We empower our employees to create and innovate, embedding an agile culture through the values, leadership, and processes we follow.. We're committed to doing the right thing for our customers, people, communities, and planet. Our values guide our work and what we seek in our people.

Brave - Encouraging bravery by making the fear of failure less daunting and encourging each other to have fun along the way.

Caring - Demonstrating that our commitment to care goes beyond mere obligation. Ensuring that everyone feels valued, supported and respected.

Responsible - Owning our decisions and standing up for what’s right for our customers, residents, patients, and people.

Our
journey

Bupa was created on 3 April 1947 with its purpose ‘to prevent, relieve and cure sickness and ill-health of every kind’, combining a caring ethos with freedom of choice.

Before we became Bupa as you know it today, we offered the UK's first major company health insurance scheme. Our logo - a shield - symbolised protection and defence against illness. By 1955, over 200,000 members were relying on Bupa to keep them in good health.

1950s

By 1967 we'd invested in our first computer. This was no small feat - the computer occupied two floors and eventually took over the entire head office building in Essex Street, London.

1960s

With the 1970s came a huge advance in healthcare. We opened the UK's first health screening centre in 1974, assessing 7,500 people that year. 1974 also saw the launch of our first TV ad. In 1979, the Bupa Medical Foundation was created.

1970s

In 1982, we launched Bupa International and became Europe's largest health screening provider. We also opened Bupa Health in the (then new)  Milton Keynes: a care home with 36 rooms and round-the-clock support.

1980s

The 1990s saw us go truly global. We covered 170 countries and settled claims in 84 currencies. We also acquired Barbican Healthcare, which saw us branch into dental care for the first time.

1990s

Always ahead of the time, we launched Bupa Wellness in 1999, which focused on a progressive and holistic approach to health. By the mid-2000s, 40 Bupa Wellness Clinics had been opened.

2000s

Major international healthcare company. Across 170 countries, we serve 16.7 million health insurance customers, 15 million patients in our clinics, centres and hospitals, and look after 22,3000 residents in our care homes.

2010s

Today we're a leading international healthcare company, serving 50 million customers in countries around the world. We offer a wide range of services, including health insurance, hospitals, outpatient clinics, dental centers, and aged care facilities.

2020s

Looking to the future.

 

We're dedicated to continuing our legacy of innovation and excellence. We're investing in digital health technologies, sustainable practices, and new healthcare solutions to ensure we meet the evolving needs of our customers and contribute to a healthier planet.

Our future is focused on creating a more connected and personalised healthcare experience. Our Connected Care strategy aims to integrate physical and digital healthcare services, making it easier for customers to access the care they need. This includes expanding our network of healthcare centers, dental clinics, and optical stores, and enhancing our digital health platforms like Blua.

Recruitment
Process

As a responsible healthcare provider, we understand the importance of our people representing the communities and customers we serve. We encourage applications from people with diverse backgrounds and experiences.

Visit our page that covers the following topics:

  • Our assessment process
  • Adjustments
  • Recruitment Scams
  • International / Domestic Sponsorship
More info
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Leading

the way.

Our emphasis on care and compassion goes all the way to the top. Find out more about our Bupa Global, India and UK leadership team by clicking on each photo. 

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Carlos is accountable for Bupa’s UK businesses and a number of Bupa Global international health insurance businesses. Prior to this role, Carlos was General Manager for Bupa Chile.

Carlos Jaureguizar
CEO, Bupa Global, India and UK
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Rebecca was previously Operations Director for Bupa UK Care Services, a role which she held for seven years, followed by 18 years as General Manager for our network of over 130 care homes and villages. She now holds the role of Chief Sustainability and People Officer for BGIUK.

Rebecca Pearson
Chief Sustainability & People Officer, Bupa Global, India and UK
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Chris joined the UK business from Bupa's Health Insurance business in Australia where he was the Managing Director. Chris has a strong background in health insurance, media, and telecommunications, with over 25 years of commercial experience. Before joining Bupa, he was the CEO for WS Audiology - Asia Pacific and led the transformation agenda for Medibank.

Chris Carroll
CEO for Bupa Insurance
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Anne has more than 25 years' experience in crisis management, emergency medical assistance, and health insurance. She worked as an emergency department doctor for more than a decade. Anne’s previous positions include Chief Medical Officer at Cigna Healthcare, Allianz, Henner and Europe Assistance.

Dr Anne Lepetit
Chief Medical Officer, Bupa Group, Global, India and UK
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Anthony re-joined, having previously been with Bupa for over 20 years in a number of roles, including as Managing Director. He has broad experience of medical insurance businesses across a range of international markets, and formerly held the role of CEO - Global Solutions at United Healthcare Global.

Anthony Cabrelli
Managing Director, Bupa Global
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Sarah was Managing Director of Bupa Health Clinics overseeing all Health Clinics and Wellbeing Support Services across the UK, a position that she held for 3 years before becoming Interim General Manager for Health Services.

Sarah Melia
General Manager, Health Services
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Mark has been with Bupa since 2017 and was previously the General Manager for Business and Specialist Products in Bupa's UK Insurance business. He has held numerous roles in insurance for more than 23 years.

Mark Allan
General Manager, Bupa Dental Care
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Tom is the General Manager of Bupa UK Care Services, overseeing our network of care homes and retirement villages. Tom joined Bupa in 2018. Prior to that he was Transformation and Change Director at TalkTalk. He has held a number of senior Human Resources and Transformation roles. 

Tom Hoosen-Webber
General Manager, UK Care Services
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Siobhan re-joined Bupa in February 2022 as CFO of Bupa Global, India and UK having previously been Finance Director of Bupa‘s UK Insurance business. Prior to that, Siobhan was Finance Director at Resolution Life Group a global life insurance group. 

Siobhan Moynihan
CFO, Bupa Global, India and UK
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Paul is the Group Risk Director, Enterprise Risk & Governance, and the Interim CRO for Bupa Global, India and UK. He has over 30 years of Legal, Compliance, Governance and Risk Management experience gained in-house internationally, and in private practice as a solicitor in the City of London. 

Paul Davis
Group Risk Director, Bupa Global, India and UK
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Rob joined Bupa in 2013 and has held several leadership roles within the organisation across Digital, Customer Experience and Product Management.

Rob Edmundson
Chief Transformation & Operating Officer, Bupa Global, India and UK
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Sangeeta leads media relations and government affairs for the Bupa Global, India and UK market unit. She joined Bupa in 2014, holding corporate affairs roles across Bupa Global and Bupa Group and Bupa Global, India and UK businesses, promoting and protecting Bupa's reputation and driving audience engagement.

Sangeeta Suthar
Chief Corporate Affairs Officer, Bupa Global, India and UK
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Stuart joined Bupa in February 2018. He was formerly General Counsel and Company Secretary at Guardian Financial Services Holdings. Stuart trained and qualified with the Corporate Insurance team at Clifford Chance.

Stuart Brown
General Counsel, Bupa Global, India and UK
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Mark joined Bupa in July 2019 as Group Chief Information Officer. He is accountable for Bupa’s technology agenda across the Bupa Group globally and the Bupa Global & UK Market Unit. During 2021, his role also included leading Bupa’s transformation agenda globally - a key part of Bupa’s new strategy.

Mark Glenn
Chief Information Officer, Bupa Global, India and UK
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Zelina joined Bupa in February 2024 as the Chief Audit Officer for Bupa Global, India and UK. In this role Zelina is responsible for the internal audit coverage for UK Insurance, Bupa Global, Bupa Global DAC in Ireland, the UK Market Unit Provision businesses, and the UK IT audit team.

Zelina Harrington-Greenwood
Chief Audit Officer, Bupa Global, India & UK

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