Administration

Introduction
to Bupa

Working here is not like working anywhere else. You’ll be challenged, you’ll be supported and you’ll be inspired to be your best self. With development programmes, great benefits and a culture that celebrates diversity, we make sure our people have the opportunity to thrive – both personally and professionally.

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Our
Receptionists

Being a Receptionist at Bupa is one of the most important jobs to run our front of house. They provide outstanding customer service to our customers every time, whilst also being involved in a range of tasks, from acting as the first point of contact in our reception areas to providing advice and support to others and dealing with enquires in a timely manner.

Our
Administrators

Administrators are key to ensuring Bupa's  administrative and financial duties are up to date and running smoothly. With administrators across our business including clinics, care homes and our offices they provide great support to operations.

As well as the regular administrative tasks such as maintaining records, finances, and ensuring compliance, they meet and greet our external customers, making them feel at ease and comfortable. They deliver exceptional customer service, even under challenging circumstances.

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Bupa
benefits.

Life at Bupa is about developing healthier bodies, supporting healthier minds, and developing healthier cultures in healthier places. We want you to feel healthier and happier because you work at Bupa.

Bupa benefits have been developed with you in mind. You can access as much, or as little as you want. Whatever is right for you. The important thing is that it is there when you need it. From day one there is a core suite of health benefits available to you.

Benefits

  • Competitive salary, with annual increases linked to competency
  • Pension Scheme
  • Life insurance
  • Subsidised restaurants
  • Range of colleague offers and discounts through the Xexec company portal
  • Season-ticket loans
  • Market leading private medical insurance (for you but with the option to add additional family members at discounted rates)
  • Personal health assessments
  • Option to join dental insurance scheme at a discounted rate
  • Comprehensive, structured training programme to give you the skills and confidence to be a success in your role
  • Access to Grow, our online portal which has a variety of resources to aid personal development
  • 25 days holiday rising to 27 days after five years
  • Ability to buy and sell holidays
  • Access to a Cycle to Work scheme
  • We work 37.5 hours per week
  • Access to an employee assistance programme giving free support on a variety of areas range of issues e.g. legal advice, financial issues, counselling etc
  • Our employee assistance programme offers free confidential advice 24/7 for a wide range of parenting issues, including support on finding local childcare options and proactive care searches tailored to you.
  • Access to the Tommy’s Pregnancy at Work scheme. Providing expertise to support you and your partner/ family on a range of pregnancy related matters.
  • Maternity or adoption leave of up to 52 weeks, with no minimum service requirement. At Bupa, in UK Insurance your first eight weeks’ leave is paid at basic pay (with no minimum service requirement). If you have more than two years service (at the qualifying week) the next eight weeks are paid at half your basic pay. These payments are inclusive of statutory maternity or adoption pay entitlement. You don’t need to repay this if you don’t return to Bupa.
  • A ‘welcome back’ bonus after returning from maternity or adoption leave. This is four weeks’ basic pay, with no minimum service requirement, which is repayable if you leave within 12 months.
  • Paternity leave of up to two weeks if you have 26 continuous weeks’ service ending with either the 15th week before the expected week of childbirth or the week in which you or your partner is notified by an adoption agency that you/ they have been matched with a child.
  • The option to take a total of up to 18 weeks’ unpaid parental leave, with a maximum of 4 weeks in a year, until your child reaches the age of 18 (once you have one year’s service).
  • The option to share up to 50 weeks’ shared parental leave in the first year after becoming a parent if you have 26 continuous weeks’ service (eligibility is also dependent on employment and earnings criteria relating to your partner).
  • The right to request flexible working arrangements.
  • Access to our Elderly Care Support Line.

Start your career
with Bupa today

Apply

We have Administrator and Receptionist jobs across Bupa.

Click to see jobs near you.

Early Careers

With a Bupa Apprenticeship, you'll provide practical and compassionate support under the guidance of a mentor. You'll also earn a good salary, and a qualification.

Our Talent Community

No role available near you?

Sign up to our Talent Community and our recruitment team will be in touch to discuss any roles in your local area.

What
to expect

We want to help you perform at your very best throughout you recruitment journey with Bupa. Our recruiters will always share the details of your next stage, but here is what our typical assessment process looks like. 

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Application

Once you have submitted your application, we will confirm receipt immediately.

You will then be advised on whether or not you have been successful in reaching the next stage.

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Telephone Interview

We will book you in for a telephone interview at an agreed time. Your recruiter will go through a series of questions with you. 

Once there has been time to review your answers, you will be advised on whether or not you have been successful in reaching the next stage.

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Face to Face Interview

The next assessment will be face to face with people from our care home. Here you will be asked a series of questions based on the role you've applied for. 

Following a review of your answers against our criteria you will be contacted with feedback and an answer on whether or not you have been successful. This may result in an offer or another interview if required. 

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Outcome

Following your interview, we will be in touch with your interview outcome and any feedback. This is where a verbal offer will be made if you're successful. 

If a verbal offer has been made, you'll receive a formal offer.

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Start your career at Bupa

Once you have signed your contract, we will agree a start date depending on any notice periods and outstanding documentation. 

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Every company needs an ethos, and we're no different. Through good days and challenging times, we always work with our values in mind. These are: Brave - Make new possibilities happen. Caring - Act with empathy and respect. Responsible - Own your decisions and actions.

Training
& development

When it comes to learning and development, we’ll give you all the support you need to progress. In addition to on-the-job coaching, we also offer an online learning platform.

From apprenticeships to specialist skills, we set goals, check in on progress, and review what’s been accomplished – that’s how we thrive.

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Start your career
with Bupa today

Apply

We have Administrator and Receptionist jobs across Bupa.

Click to see jobs near you.

Early Careers

With a Bupa Apprenticeship, you'll provide practical and compassionate support under the guidance of a mentor. You'll also earn a good salary, and a qualification.

Our Talent Community

No role available near you?

Sign up to our Talent Community and our recruitment team will be in touch to discuss any roles in your local area.