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Bupa is a leading international healthcare company, established in 1947. You may know us as Niva Bupa in India, but globally Bupa has over 100,000 employees, 60m customers and an ambition to reach 100m customers by 2027. We'll achieve this by innovating and growing our services to deliver high-quality healthcare to more people than ever before.
Our ambition is to be the world’s most customer centric healthcare organisation and our new Bupa Capability Centre (BCC) in Gurugram has been established to help us create a world-class experience for our customers and employees.
We're developing the digital health solutions and services that will bring high-quality, affordable and accessible healthcare to millions more people around the world. With no shareholders, we reinvest profits to provide better healthcare so our customers can enjoy healthier and happier lives.
Our values and culture drive results. We’re brave, caring and responsible, and our unstoppable spirit gets the job done ensuring we’re continually improving our business and customer experience.
We’ve built a world class centre in Gurugram which will become a sustainable engine for innovation, delivery and growth across Bupa.
Our BCC will enhance our ability to deliver cutting-edge digital and technology solutions, supporting our colleagues across theUK, India and Asia-Pacific region.
By establishing our BCC in India, we aim to strengthen ourglobal presence, powering and creating future digital experiences for Bupa customers around the world. This team will provide technological support and solutions to streamline our operations and improve our digital infrastructure.
It’s critical that we bring our healthcare and insurance products to market quickly and efficiently. The BCC provides a unique opportunity to achieve this by co-locating process, software and technical teams, using established agile, continuous delivery,and product-based ways of working.
You’ll help us to enable service excellence and transformationacross Bupa. From re-engineering processes and ways of working to integrating automation and AI technologies across technology and operations, you’ll be improving quality and driving efficiency across our organisation.
As part of our team, you’ll be critical in helping us to better understand our customers’ needs and insight. You’ll deliver personalised digital-first healthcare experiences, innovate responsibly and do all of this at scale.
You’ll work on the world’s most complex heathcare problems, whilst making an impact on the overall health of the planet and our global communities.
By bringing the best talent into our GCC, you'll help us to build a deeper understanding of the skills and capabilities that will drive our business forwards. You’ll be limitless, you’ll be unstoppable. You'll be shaping the future of Bupa.
Located in Sector 62, Gurugram, our new offices provide a dynamic and vibrant working environment. The office is well connected to local transport links with regular shuttle buses to DMRC Metro.
Looking to find what opportunities we have available. Start your search here.
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We believe that everyone has the potential to make a real difference in their career. That’s why we offer a range of early careers opportunities, from graduate schemes to apprenticeships.