News & Stories

How do our backgrounds and experiences shape the professionals we become?

We spoke to Robyn - Senior Specialist Consultant, about how her dual heritage has influenced their career journey, why creating inclusive environments matters, and how Bupa's Race & Ethnicity Network has helped her strengthen their sense of belonging.

What's the secret behind an award-winning customer experience? At Bupa, it starts with people. Discover how the conversations, care and commitment of our people led to three UK Customer Experience Awards and what that means for a career with us.

Bupa has been recognised at the UK Employee Experience Awards 2026, winning four awards for learning, leadership, culture and technology. Discover what makes Bupa a great place to build your career.

We'e thrilled to see our people recognised at the UK National Contact Centre Awards, highlighting excellence in customer experience, leadership and talent development across our teams.

At Bupa, we're investing in the future of healthcare by investing in our people. Explore how our Clinical Training Academy is helping our people across dental care, aged care and healthcare services develop new skills, build confidence and advance their careers through innovative learning experiences, advanced simulation technology and hands-on clinical training.

Bupa Place in Salford Quays is home to our largest contact centre in the UK — and the starting point for so many amazing careers.

Working here isn’t just about answering calls — it’s about experiencing career‑defining moments in a place that genuinely invests in you. At Bupa, we make health happen for our contact centre teams through the support, development and wellbeing that help you grow.