Contact Centre

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These are our
contact centres.

You never know what kind of call is going to come next. But whatever it is, you know that you’re going to make a difference – every single time. 

Our customers really count on us to go the extra mile for fast access to treatment and helping them get the specialist support they need.

Life in the
contact centre.

Our customers are often dealing with difficult, sometimes life-changing situations. We make sure they get the help they need when it matters most, and that’s how we make a difference. 

We believe that whatever issue our customers have, our contact centre can find a solution. From queries and concerns about treatments and medical conditions, to claims and changes to policy cover, the days are varied, but your impact will be huge.

Find out more 
about us.

Customer Service

We always go the extra mile by giving our customers fast access to treatment and helping them get the specialist support they need.

Sales and Renewals

Our advisers are the first point of contact for individuals looking to insure their health, or discuss changes to their insurance cover.

People
story.

Belief lets you do incredible things from all kinds of perspectives. 

Individual personalities, unique stories – here’s what our people have to say.

 

Harriet

Consumer Sales Coach

“I was really craving that team environment and someone that can take five minutes off and get you an emergency cookie or something like that. So that’s why I came to Bupa. It’s like a family – everyone really does look out for each other and that means so much to me.”

Karen

Customer Services Manager

“I think everybody’s helped me and been instrumental in saying: “of course you can do that, these are the steps that you need to do to get there”. Opportunities here are very open to everybody and that’s something that is so important to me and the rest of my team.”