Job Description:
Direct Sales Consultant (English and Second European language)
Dublin - hybrid with 2 days a week in the office
Permanent
Full time - 37.5 hours per week
We make health happen:
At Bupa, we're here to help people live longer, healthier, happier lives-and make a better world. As a global healthcare leader with no shareholders, our focus is always on our customers. In this role, you'll be part of our Bupa Global team in Dublin, supporting our international members by delivering exceptional service and tailored health insurance solutions.
This role will focus on solving complex queries and ensure first rate communication to customers throughout the sales and issue resolution process. The role will adhere to regulatory requirements and ensure processes and standards are adhered to.
How you'll help us make health happen:
As a Direct Sales Consultant, you'll be the first point of contact for our members-helping them understand our products, resolving queries, and ensuring they feel supported every step of the way. You'll use your communication and sales skills to deliver a world-class experience.
Here's what you'll be doing:
Handling inbound calls in a fast-paced environment, delivering excellent service from start to finish.
Introducing tailored Bupa Global products and services to meet customer needs.
Maintaining accurate records of all customer interactions and actions in our customer database.
Ensure product and service knowledge is always current and up to date to correctly educate intermediaries and consultatively sell products.
Knowledgeable on the competitor activity and products.
Using your sales and negotiation skills to assess customer needs and offer the right solutions.
Key Skills / Qualifications needed for this role:
Proven experience in sales role with transferable skills is essential.
Fluency in English and second European language preferred.
Strong communication and interpersonal skills.
Ability to explain complex information clearly and simply.
Familiarity with regulatory frameworks and high-value contract management is desirable.
Why Bupa?
Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad.
Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in mainland China, Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador
Time Type:
Full timeJob Area:
Business DevelopmentLocations:
Dublin - BG EEA
Bupa’s purpose is helping people live longer, healthier, happier lives and making a better world. We do this by providing a broad range of healthcare services, support and advice to people throughout their lives. People are at the heart of everything we do. Together, we make health happen.
Every company needs an ethos, and we're no different. Through good days and challenging times, we always work with our values in mind. These are: Brave - Make new possibilities happen. Caring - Act with empathy and respect. Responsible - Own your decisions and actions.
We don't have shareholders at Bupa, which means we're free to invest our profits where they matter: our patients, our facilities, our research, and you.
As a healthcare provider, we have a duty to do the right thing. By our customers, our people and our partners. The Bupa Code holds us to this duty. It's our promise to protect, care for, and build trust with everyone who relies on us.
Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve.
You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.Free
to be you.
Back in September 2018, we made a pledge. That we'd do whatever we could to make Bupa a diverse, kind and inclusive place to work.
Everyone deserves a positive working environment. Everyone deserves to have their voice heard. Everyone deserves freedom from bullying, harassment and discrimination.
Nikki Williams, Colleague Engagement Executive and one of our Be You At Bupa network leads shares her thoughts on why Pride is still important in 2021 and her experience of being LGBTQ+ at Bupa.
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