Administration SME Onboarding administrator

SME Onboarding administrator

Location
Egypt - Cairo
Location
Full Time
Apply

Job Description:

SME Onboarding Administrator

Cairo

Full Time (40 hours) Fixed Term

Shift work - Shifts will fall between Sunday to Friday 8.00am - 6.00pm UK time

We make health happen

We're a team that's passionate about leading the healthcare insurance market and improving wellbeing for all. We take immense pride in our work, working together with determination and focus. Delivering care that our millions of customers can count on, from experts they trust.

Role Overview

As an Onboarding Administrator, you will support our business customers at the beginning of their journey with us and help to onboard them onto the relevant systems and work closely with internal teams to ensure smooth transition. You'll be required to answer, facilitate and resolve all queries from internal and external customers (decision makers, group secretaries, intermediaries), providing a professional and dedicated service.

You'll help us make health happen by:

  • Identifying and collecting appropriate information to facilitate the onboarding of SME B2B customers in response to requests across dual platforms
  • Managing the onboarding journey and ensure receipt of all relevant documentation from intermediaries and customers post onboarding to meet both internal and regulatory requirements
  • Managing and prioritising a variety of workstreams as required to ensure onboarding activity remains within SLA's
  • Working to targets relating to productivity and quality measures, using a variety of established technical and administrative processes,
  • Working effectively within a team, whilst also working independently on required onboarding activity

Key Skills / Qualifications needed for this role:

Multilingual skills essential, including excellent written and spoken English

Educated to degree level

Highly skilled in all Microsoft Office applications

Advert will close externally once sufficient application numbers are received and this may be before any published closing date.

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

We're committed to ensuring you're treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.

If you require information regarding this role in an alternative format, please email: careers@bupa.com

committed to ensuring you are treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.

If you require information regarding this role in an alternative format, please email: careers@bupa.com

Time Type:

Full time

Job Area:

Locations:

Egypt - Cairo

SME Onboarding administrator

Location
Egypt - Cairo
Location
Full Time
Apply
A Bupa healthcare professional in clinical uniform and headscarf, working in a clean, modern healthcare setting that supports patient care

Our
purpose

Bupa’s purpose is helping people live longer, healthier, happier lives and making a better world. We do this by providing a broad range of healthcare services, support and advice to people throughout their lives. People are at the heart of everything we do. Together, we make health happen.

Our
values

Every company needs an ethos, and we're no different. Through good days and challenging times, we always work with our values in mind. These are: Brave - Make new possibilities happen. Caring - Act with empathy and respect. Responsible - Own your decisions and actions.

We don't have shareholders at Bupa, which means we're free to invest our profits where they matter: our patients, our facilities, our research, and you. 

As a healthcare provider, we have a duty to do the right thing. By our customers, our people and our partners. The Bupa Code holds us to this duty. It's our promise to protect, care for, and build trust with everyone who relies on us.

Bupa colleagues working together in a meeting room, reflecting collaboration and teamwork in a professional office setting
Two Bupa Care Services colleagues in uniform sitting at a table, talking over a drink during a break in a calm, welcoming workplace setting.

Free to be
you

Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. 

You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.Free
to be you.

Back in September 2018, we made a pledge. That we'd do whatever we could to make Bupa a diverse, kind and inclusive place to work.

Everyone deserves a positive working environment. Everyone deserves to have their voice heard. Everyone deserves freedom from bullying, harassment and discrimination.

Celebrating Pride Month:
Nikki's Story

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SME Onboarding administrator

Location
Egypt - Cairo
Location
Full Time
Apply