Quality Manager
- Location
- South West & Wales
- Location
- Full Time
Job Description:
Quality Manager
Covering a patch of nursing homes in Wiltshire, Bristol, North Somerset, Gloucestershire and Maidenhead
Permanent
Full Time - 40 hours per week
£Competitive salary + Eligibility for 10% Manager Bonus + Company Car Excellent benefits including up to 12% employer pension contributions, Health Insurance & 7x salary life assurance
Do you want to work in a rewarding environment where you can truly make a difference each and every day?
Do you want to work in a fast-paced team environment where no day is the same?
What's in it for you? The benefits include;
Job satisfaction! Being able to make a difference to our residents and their families lives each and every day
Pension match contribution up to 6% employee and 12% employer
Life assurance (7 x salary)
Individual private medical insurance
33 days annual leave (inclusive of statutory bank holidays)
Comprehensive induction, on-going training and development to support your career prospects
Discounted gym membership, free flu vaccine and discounts on Bupa dental care.
About the role
You will be responsible for working as a key member of the Regional Management Team, providing operational support and expertise to care homes throughout the region.
Working in partnership with your Regional Director, you will give your team of care home managers all the support they need to deliver excellent customer service, high quality standards and strong leadership for our people.
You will coach, mentor and support Home Managers in selected homes as identified and agreed by Operational Management.
Supporting the Regional Director in monitoring all aspects of service in the homes, you will be responsible for the analysis and use of quality metrics, conducting audits, and liaising with the Operational Quality team.
You will work in partnership with the quality team and Home Manager to develop focused service improvement plans in the homes, identifying the actions, ownership and timescales needed to make things happen.
What are we looking for:
Previous experience of performing successfully in a Home Manager or Quality role.
Strong clinical knowledge base with an active NMC Pin number
Experienced in leading audits (internal & external), creating action plans
Adaptability and able to work across a number of different care homes with differing requirements.
Experienced in coaching and supporting teams around clinical concerns such as Analysing of data for trends/themes.
Why Bupa?
We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
Time Type:
Full timeJob Area:
Care Home - ManagementLocations:
South West & WalesWe know family can come from anywhere. It’s our privilege to care for over 7,000 residents across the UK – treating each and every person as if they were part of our family.
A caring nature makes all the difference. Everything our people do comes from the heart and has remarkable results. Care can be physically and emotionally demanding but that's what makes it so rewarding.
Bupa’s purpose is helping people live longer, healthier, happier lives and making a better world. We do this by providing a broad range of healthcare services, support and advice to people throughout their lives. People are at the heart of everything we do. Together, we make health happen.
Every company needs an ethos, and we're no different. Through good days and challeging times, we always work with our values in mind. These are: Brave - Make new possibilities happen. Caring - Act with empathy and respect. Responsible - Own your decisions and actions.
We don't have shareholders at Bupa, which means we're free to invest our profits where they matter: our patients, our facilities, our research, and you.
As a healthcare provider, we have a duty to do the right thing. By our customers, our people and our partners. The Bupa Code holds us to this duty. It's our promise to protect, care for, and build trust with everyone who relies on us.
Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve.
You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.Free
to be you.
Back in September 2018, we made a pledge. That we'd do whatever we could to make Bupa a diverse, kind and inclusive place to work.
Everyone deserves a positive working environment. Everyone deserves to have their voice heard. Everyone deserves freedom from bullying, harassment and discrimination.
April joined Bupa in 1998 and hasn’t looked back since! Here, she talks about her career journey, her favourite memories from her time in care and gives us her response to some of the misconceptions around working as a Nurse in the sector.
Read more