Delivery and Operations Risk & Governance Inspector

Risk & Governance Inspector

Location
Home Based South c/o Willow House
Location
Full Time
Apply

Job Description:

Job Title Risk & Governance Inspector

Contract: Hybrid - Onsite 2-3 days per week & WFH

Type: 12 Month FTC (Maternity Cover). Full Time 37.5 hours per week. Monday - Friday

Location: South

Salary range: Competitive

Role specific benefits: Eligibility for 10% Management Bonus Scheme

We make health happen

Working in our UK support functions you'll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you'll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.

At Bupa Care Services, we're committed to delivering outstanding care, quality and safety across our care homes and villages. As a Risk and Governance Inspector, you'll play a pivotal role in helping us maintain and continuously improve regulatory compliance and quality standards across our UK-wide services.

This is an exciting opportunity to combine your regulatory expertise, operational insight and passion for quality care. You'll work closely with senior leaders and operational teams, influencing positive change, driving improvements, and helping services achieve the highest standards of care for our residents.

How you'll help us make health happen:

  • Conduct comprehensive inspections and governance reviews across Bupa care services, ensuring compliance with regulatory requirements and internal standards.
  • Provide expert guidance on regulatory frameworks including CQC, CIW and other key regulatory bodies, supporting services through inspections and compliance challenges.
  • Analyse trends, risks and quality data, producing detailed reports and actionable recommendations to support continuous improvement.
  • Support services requiring additional quality and governance intervention, helping operational teams manage risk and improve outcomes.
  • Contribute to strategic quality improvement initiatives, investigations and organisational learning across the business.

Key Skills / Qualifications needed for this role:

  • Professional qualification in Health and Social Care, such as Registered Nurse qualification or NVQ Level 4/5 (or equivalent).
  • Strong understanding of the UK health and social care regulatory environment and quality governance frameworks.
  • Experience assessing, auditing, inspecting or reviewing care services against quality and compliance standards.
  • Excellent communication, influencing and stakeholder management skills, with the ability to challenge constructively and build positive working relationships.
  • Strong analytical skills with the ability to interpret data, identify trends and deliver clear, evidence-based recommendations.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• 25 days holiday per year, pro rata to your contract.

• Access to a range of services to support your physical and mental wellbeing

• Fixed term benefits allowance

• Access to our confidential employee assistance programme

• Workplace pension

• Online discounts covering your everyday shopping, entertainment, eating out and more.

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Time Type:

Full time

Job Area:

Delivery and Operations

Locations:

Home Based South c/o Willow House

Risk & Governance Inspector

Location
Home Based South c/o Willow House
Location
Full Time
Apply

This is Care
as it should be.

We know family can come from anywhere. It’s our privilege to care for over 7,000 residents across the UK – treating each and every person as if they were part of our family.

A caring nature makes all the difference. Everything our people do comes from the heart and has remarkable results. Care can be physically and emotionally demanding but that's what makes it so rewarding.

A Bupa healthcare professional in clinical uniform and headscarf, working in a clean, modern healthcare setting that supports patient care

Our
purpose

Bupa’s purpose is helping people live longer, healthier, happier lives and making a better world. We do this by providing a broad range of healthcare services, support and advice to people throughout their lives. People are at the heart of everything we do. Together, we make health happen.

Our
values

Every company needs an ethos, and we're no different. Through good days and challenging times, we always work with our values in mind. These are: Brave - Make new possibilities happen. Caring - Act with empathy and respect. Responsible - Own your decisions and actions.

We don't have shareholders at Bupa, which means we're free to invest our profits where they matter: our patients, our facilities, our research, and you. 

As a healthcare provider, we have a duty to do the right thing. By our customers, our people and our partners. The Bupa Code holds us to this duty. It's our promise to protect, care for, and build trust with everyone who relies on us.

Bupa colleagues working together in a meeting room, reflecting collaboration and teamwork in a professional office setting
Two Bupa Care Services colleagues in uniform sitting at a table, talking over a drink during a break in a calm, welcoming workplace setting.

Free to be
you

Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. 

You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.Free
to be you.

Back in September 2018, we made a pledge. That we'd do whatever we could to make Bupa a diverse, kind and inclusive place to work.

Everyone deserves a positive working environment. Everyone deserves to have their voice heard. Everyone deserves freedom from bullying, harassment and discrimination.

Risk & Governance Inspector

Location
Home Based South c/o Willow House
Location
Full Time
Apply