Job Description:
Head Of Governance & Risk
King Edward VII's Hospital, 5-10 Beaumont Street, Marylebone, London W1G 6AA
Permanent (37.5hrs) On-Site
Competitive Salary + Fantastic Benefits
Advert Expires: - 2nd March 2026 (Advert may close sooner dependent on interest)
How you'll help us make health happen.
We are seeking an exceptional Head of Governance & Risk to provide visible, proactive leadership across our secondary care hospital and associated diagnostic centres.
In this pivotal role, you will champion patient safety, quality, and the patient voice, ensuring robust governance systems are designed, implemented and continuously improved. Working closely with clinical and operational leaders, you will create a culture where safety, learning and regulatory compliance are embedded into everyday practice.
Reporting to the Chief Nursing Officer, with a dotted line to the Director of Governance and Risk for wider Bupa, you will lead the governance function, oversee risk and safety frameworks, and provide professional leadership to the clinical governance team.
This is a senior, high‑impact role ideal for an experienced governance specialist ready to shape organisational standards and drive meaningful change.
Key Responsibilities
Lead and continually develop the organisation's clinical governance strategy, ensuring alignment with national and local regulatory requirements.
Oversee the systems that manage patient safety incidents, complaints, feedback, coroners' requests and medico‑legal matters, ensuring timely investigation and response.
Ensure effective incident reporting cultures, supporting staff through investigations and promoting organisational learning.
Produce high‑quality monthly, quarterly and serious incident reports, providing assurance to senior leadership.
Lead quality assurance and audit programmes that measure compliance with professional and regulatory standards.
Embed quality improvement principles across departments and ensure learning from audits, incidents and complaints is shared and acted upon.
Manage the organisation's document management system, ensuring robust processes for review and assurance.
Provide professional leadership and line management to the clinical governance team.
Key Skills / Qualifications:
Registered healthcare professional.
Significant experience in clinical governance within a complex acute provider.
Advanced training in patient safety or a related area.
Experience teaching or mentoring in quality improvement and incident investigation.
Ability to conduct safety investigations to national PSIRF standards.
Strong knowledge of national patient safety agendas.
Experience producing high‑quality reports and contributing to working groups.
Proven track record in leading organisational or service improvement.
Benefits
At King Edward VII's Hospital, we want to reward our staff for the amazing job that they do.
As part of the team, you will have access to a range of benefits for your work and home life.
We offer a variety of benefits that take into consideration how you commute to work, your health and well-being, as well as during your employment with us; looking after your meals, accommodation and recognising your service and any staff referrals you make to the Hospital.
Take a look at the full range of benefits on offer when working here:
Free restaurant quality food whilst on duty
Annual leave entitlement of 35 days inclusive of bank holidays increasing with length of service
In-house training for all staff
Company pension scheme
Interest free travel loan
£700 Referral scheme
Private healthcare
Bicycle Loan Scheme
Retailer discounts
Employee Assistance Programme
Part of a Globally Trusted Healthcare Group
When you join King Edward VII, you also become part of Bupa - a global healthcare leader with the scale, stability and expertise of a major international brand. Being backed by Bupa means access to an extensive network of clinical and operational specialists, shared best practice from across the organisation, and the support of well‑established systems that help you grow, develop and deliver exceptional care. Our size gives us strength, while our purpose keeps us personal.
We champion diversity and want our people to reflect the communities we serve. Everyone is encouraged to ”Be you at Bupa”, and we actively welcome colleagues from all backgrounds and experiences. Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We're committed to ensuring you're treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.
If you require information regarding this role in an alternative format, please email: careers@bupa.com
If you would like more information on the role, please contact jack.mccool@bupa.com
Time Type:
Full timeJob Area:
Locations:
King Edwards VII HospitalAt Cromwell Hospital, we have a great team of determined and loyal health care professionals. We’re continually investing in the world’s most advanced diagnostic and treatment technologies. That's why patients choose to come to us from across the UK, and more than 100 other countries around the world.
Bupa’s purpose is helping people live longer, healthier, happier lives and making a better world. We do this by providing a broad range of healthcare services, support and advice to people throughout their lives. People are at the heart of everything we do. Together, we make health happen.
Every company needs an ethos, and we're no different. Through good days and challeging times, we always work with our values in mind. These are: Brave - Make new possibilities happen. Caring - Act with empathy and respect. Responsible - Own your decisions and actions.
We don't have shareholders at Bupa, which means we're free to invest our profits where they matter: our patients, our facilities, our research, and you.
As a healthcare provider, we have a duty to do the right thing. By our customers, our people and our partners. The Bupa Code holds us to this duty. It's our promise to protect, care for, and build trust with everyone who relies on us.
Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve.
You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.Free
to be you.
Back in September 2018, we made a pledge. That we'd do whatever we could to make Bupa a diverse, kind and inclusive place to work.
Everyone deserves a positive working environment. Everyone deserves to have their voice heard. Everyone deserves freedom from bullying, harassment and discrimination.
Nikki Williams, Colleague Engagement Executive and one of our Be You At Bupa network leads shares her thoughts on why Pride is still important in 2021 and her experience of being LGBTQ+ at Bupa.
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