Job Description:
Compliance Officer
Diagnostics and Secondary Care Within Bupa
Hybrid Role
Permanent Full Time (37.5hrs)
Competitive Salary + Fantastic Benefits
How you'll help us make health happen
In this role, you'll ensure our hospitals operate safely, transparently and in line with key regulations. Acting as a central compliance expert, you'll provide clear, practical oversight of CMA and PHIN requirements across multiple sites.
You'll work closely with hospital leaders to turn complex regulations into workable actions, supporting quality care and strong operational performance. From maintaining accurate compliance evidence to delivering insightful reports, your work will drive consistency, accountability and risk awareness.
By promoting a positive compliance culture, supporting inspections and identifying emerging risks, you'll help protect our patients, people and reputation-playing a vital role in helping us make health happen every day.
Key Responsibilities:
Act as the primary compliance lead for CMA and PHIN requirements across all hospital sites
Maintain oversight of regulatory compliance, ensuring accurate and up-to-date evidence across the estate
Coordinate and submit mandatory PHIN data returns and support responses to regulatory requests
Track and manage consultant contracts, ensuring alignment with CMA and IR35 requirements
Monitor and record consultant-related expenditure, including hospitality and entertainment
Produce clear, evidence-based compliance reports for senior leadership and governance forums
Identify, escalate and support resolution of compliance risks, breaches and emerging issues
Support site leaders with inspection readiness, audits and post-inspection action plans
Develop and maintain consistent compliance policies and frameworks across multiple sites
Deliver risk-based assurance activity, identifying trends and driving continuous improvement
Provide practical guidance and constructive challenge to stakeholders at all levels
Promote a positive compliance culture focused on quality, safety and transparency
Key Skills / Qualifications:
Experience in compliance, governance, risk, quality or assurance within healthcare or a highly regulated environment
Strong working knowledge of regulatory requirements, ideally including the CMA Order and PHIN
Experience supporting multiple sites or business units, with exposure to senior stakeholder engagement
Ability to interpret complex regulations and translate them into clear, practical guidance
Strong analytical skills with the ability to produce concise, evidence-based reports
Confident communicator, able to influence and challenge stakeholders at all levels
Highly organised, with excellent attention to detail and the ability to manage competing priorities
Proven ability to work independently within a lean, fast-paced environment
Sound judgement to balance compliance requirements with commercial and operational needs
Resilient, adaptable and solution-focused approach
Desirable:
Experience within the independent hospital or private healthcare sector
Involvement in inspections, audits or regulatory reviews
Professional qualification in compliance, governance, risk, audit or health & safety
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social, and environmental wellbeing. We support flexible working and have a range of family friendly benefits.
Joining Bupa in this role you will receive the following benefits and more:
Payment of Professional Registration fees
25 days annual leave and our flexible holiday scheme allows you to buy or sell up to 5 days each year in the flexible holiday window
Bupa health insurance as a benefit in kind
An enhanced pension plan and life insurance
Support with travel costs via a season ticket loan or cycle2work
Discounted access to online gym sessions through Gympass
Various family friendly benefits
Opportunity to participate in our annual awards ceremony.
Why Bupa?
We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring, and responsible in everything we do.
We encourage all our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
If you require information regarding this role in an alternative format, please email: careers@bupa.com
Time Type:
Full timeJob Area:
AdministrationLocations:
Cromwell Hospital LondonAt Cromwell Hospital, we have a great team of determined and loyal health care professionals. We’re continually investing in the world’s most advanced diagnostic and treatment technologies. That's why patients choose to come to us from across the UK, and more than 100 other countries around the world.
Bupa’s purpose is helping people live longer, healthier, happier lives and making a better world. We do this by providing a broad range of healthcare services, support and advice to people throughout their lives. People are at the heart of everything we do. Together, we make health happen.
Every company needs an ethos, and we're no different. Through good days and challenging times, we always work with our values in mind. These are: Brave - Make new possibilities happen. Caring - Act with empathy and respect. Responsible - Own your decisions and actions.
We don't have shareholders at Bupa, which means we're free to invest our profits where they matter: our patients, our facilities, our research, and you.
As a healthcare provider, we have a duty to do the right thing. By our customers, our people and our partners. The Bupa Code holds us to this duty. It's our promise to protect, care for, and build trust with everyone who relies on us.
Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve.
You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.Free
to be you.
Back in September 2018, we made a pledge. That we'd do whatever we could to make Bupa a diverse, kind and inclusive place to work.
Everyone deserves a positive working environment. Everyone deserves to have their voice heard. Everyone deserves freedom from bullying, harassment and discrimination.
Nikki Williams, Colleague Engagement Executive and one of our Be You At Bupa network leads shares her thoughts on why Pride is still important in 2021 and her experience of being LGBTQ+ at Bupa.
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