Job Description:
Job Title: MRI Services Operational Lead
Location: Cromwell Hospital, 164-178 Cromwell Road, London SW5 0TU
Contract: Permanent
Salary range: £Competitive, plus Bupa benefits.
Full time/part time: Full Time, 37.50 hours per week
Close date for applications: Monday 21st September 2026
1st stage interviews: Tuesday 29th September 2026
2nd stage interviews: Wednesday 7th October 2026
At Bupa, you can be the MRI Services Operational Lead that you want to be. With the autonomy to use your skills and strong benefits to support you, patient care can be your top priority. Building a career in radiography has never been easier, with good hours, you can live a balanced, healthy lifestyle.
Joining Bupa, you'll benefit from access to our state-of-the art Clinical Training Facility, a centre for connected learning, care and careers. This forms part of Bupa Campus, a vibrant new learning initiative which brings us together in virtual and physical spaces across the Bupa globe.
We make health happen
We have an exciting opportunity for an experienced, highly motivated MRI professional with a passion for operational excellence to join the Cromwell Hospital as our MRI Services Operational Lead.
About The Cromwell Hospital
The Cromwell Hospital is a major international private hospital in West London providing care to both UK and international patients. We are committed to providing the highest quality healthcare outpatient and inpatient service care.
The hospital has 180 beds and 4 suites, outpatients, theatres, medical and surgical wards, cardiac centre (new cath lab), CDU, urgent care centre, level 2 and 3 adult intensive care facilities, paediatrics, diagnostic services - MRI/CT/GEN/Nuclear Medicine, physiotherapy, a dedicated day surgery unit, and onsite pharmacy.
Our new modern Radiography department is equipped with the latest state-of-the-art technology to include;
4 MRI Philips scanners (3T, and 1.5T scanner)
Dedicated Extremity MRI Scanner
Two general X-Ray rooms
One fluoroscopy suite, which can also be utilised as an additional X-Ray room
One Cone Beam CT scanner
One Bone Density scanner with advanced body composition analysis capabilities
Two state-of-the-art mobile X-Ray units
Four theatre image intensifiers
How you'll help us make health happen:
Reporting to the Head of Diagnostics you'll be responsible for overall service performance, overseeing workforce planning, governance, quality assurance and operational delivery in our state-of-the-art MRI service within a leading acute hospital environment.
You'll work closely with senior clinical and operational leaders, including the MRI Clinical Lead and MRI Cardiac Lead. You'll ensure patients receive exceptional care whilst maintaining compliance with regulatory and MRI safety standards. You're able to presentable influential figure, attending MR safety committee meetings and active in advisory and peer support.
Leading experienced multidisciplinary MRI team, you'll ensure the delivery of safe, efficient and high-quality diagnostic services whilst championing outstanding patient experience and clinical excellence, staff engagement, quality improvement initiatives and supporting future growth within the department.
Other Responsibilities
Manage staffing, workforce planning and rota coordination to ensure effective service coverage.
Provide leadership and line management to senior MRI radiographers and clinical leads.
Drive service performance, efficiency and patient experience improvements.
Ensure compliance with MRI safety standards, MHRA regulations and hospital governance requirements.
Lead departmental quality assurance programmes, audits and service improvement initiatives.
Support CQC readiness and continuous regulatory compliance.
Work collaboratively with consultants, referring clinicians and international patient teams to deliver seamless patient pathways.
Monitor reporting KPIs and ensure appropriate escalation where required.
Oversee revenue integrity and ensure accurate documentation and charging of examinations.
Champion staff development, training, competency frameworks and annual appraisals.
Key Skills / Qualifications needed for this role:
Essential
B.Sc. Hons in Diagnostic Radiography or equivalent.
Substantial, post-graduate experience in a relevant post in MRI.
HCPC state registration.
Knowledge of AI and optimisation.
Desirable:
Recent MRI Safety Course certification.
Experience commissioning or implementing MRI scanners.
Experience working towards Quality Standard for Imaging (QSI) accreditation.
Philips MRI experience.
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more:
Payment of Professional Registration fees
Access to Bupa Campus and our Clinical Training Facility to support your clinical career development
Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell
Bupa health insurance as a benefit in kind
An enhanced pension plan and life insurance
Support with travel costs via a season ticket loan or cycle2work
Discounted access to online gym sessions through Gympass
Various other benefits and online discounts
Free onsite massages as a recognition for your hard work
Opportunity to participate in our annual awards ceremony
Why Bupa?
We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
If you require information regarding this role in an alternative format, please email: careers@bupa.com
At Bupa we strive to ensure all our of customers, patients and staff are safe. All employees have a duty to ensure that safeguarding children, young people and adults at risk is prioritised and acted on appropriately,
Close date for applications: Monday 21st September 2026
1st stage interviews: Tuesday 29th September 2026
2nd stage interviews: Wednesday 7th October 2026
Time Type:
Full timeJob Area:
Clinical ServicesLocations:
Cromwell Hospital LondonAt Cromwell Hospital, we have a great team of determined and loyal health care professionals. We’re continually investing in the world’s most advanced diagnostic and treatment technologies. That's why patients choose to come to us from across the UK, and more than 100 other countries around the world.
Bupa’s purpose is helping people live longer, healthier, happier lives and making a better world. We do this by providing a broad range of healthcare services, support and advice to people throughout their lives. People are at the heart of everything we do. Together, we make health happen.
Every company needs an ethos, and we're no different. Through good days and challenging times, we always work with our values in mind. These are: Brave - Make new possibilities happen. Caring - Act with empathy and respect. Responsible - Own your decisions and actions.
We don't have shareholders at Bupa, which means we're free to invest our profits where they matter: our patients, our facilities, our research, and you.
As a healthcare provider, we have a duty to do the right thing. By our customers, our people and our partners. The Bupa Code holds us to this duty. It's our promise to protect, care for, and build trust with everyone who relies on us.
Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve.
You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.Free
to be you.
Back in September 2018, we made a pledge. That we'd do whatever we could to make Bupa a diverse, kind and inclusive place to work.
Everyone deserves a positive working environment. Everyone deserves to have their voice heard. Everyone deserves freedom from bullying, harassment and discrimination.
For our Telephone Counsellors in our EAP team (Employee Assistance Programme) no two days or calls are ever the same. But what's it like working in a role where you get to make a difference to peoples lives every day? We recently spoke to Jana Collins, Telephone Counsellor, to find out.
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