Clinical Services Therapy Assistant

Job Description:

Therapy Assistant

Cromwell Hospital - 1A, Lexham Gardens, W8 5JJ

Full Time - 37.5 hours a week

Salary: Competitive

We make health happen

Job Overview

We are delighted to offer an exciting opportunity for a motivated, enthusiastic and compassionate Therapy Assistant to join our friendly and supportive Inpatient and Outpatient Therapy Team.

The Cromwell Hospital Therapy department offers a wide range of specialist services for inpatients and outpatients with dedicated teams providing Occupational Therapy, Physiotherapy, Speech and Language Therapy, Hand Therapy and Complementary Therapies.

This role offers the chance to make a real difference to patients with a wide range of conditions and rehabilitation needs. You'll assist and work with therapists in the care and rehabilitation of our patients, whether children or adults.

We are looking for someone with excellent communication and organisational skills who is adaptable, resilient and enjoys working as part of a multidisciplinary team. There is the opportunity for regular CPD and supported learning throughout your time at The Cromwell Hospital.

Duties & Responsibilities:

Clinical

• To comply with the local clinical competency framework.
• To provide clinical assistance to all members of the Therapy team
• To record any clinical intervention in the patient progress notes.
• To assist with clinical assessments led by a qualified therapist.
• To assist with and carry out interventions/ treatment plans/ exercises/ mobility for individual clients as designed by a qualified therapist.
• To assist with the care of patients including supervising or assisting with everyday activities like drinking, toileting, dressing and undressing as part of their treatment programme.
• To monitor patients' physical and cognitive function whilst undertaking a range of activities and report changes and progressions to the therapist.
• To assist with removal and application of functional/supportive aids e.g. prostheses and splints.
• To always maintain patient confidentiality & collect patient records from Medical Records.
• To collect patients from the ward to attend their therapy sessions and escort them back.

Administration and patient coordination

• To be familiar with all departmental administrative and patient coordination duties and to cover the Therapy Department reception desk during staff absences and busy times. This includes filing, scanning, collating documents, booking appointments and other administrative tasks as required.
• To assist the therapist in the management of therapy equipment.
• To assist the Therapy leadership team with their duties including collection of data and key performance indicators.
• Ensure adequate supply of patient information is available in the department.
• To assist with maintenance of linen and therapy stock.
• Collect and handle items as required by therapists i.e. splints, equipment, medical records.
• To report all near misses, incidents, concerns, complaints and compliments to the Therapy Manager, Deputy or other senior staff without delay and in accordance with hospital policy.
• To participate in all the departmental safety and cleanliness checks i.e. fire and H&S.

Key Skills & Experience needed for this role

• Previous experience as a Therapy assistant in a hospital setting.
• An understanding of the impact of disability, illness and other conditions affecting function and issues related to promoting independence.
• Good understanding of boundaries of own practice and recognise training needs.
• Understanding of medical records and therapy recordkeeping.
• Previous experience of providing customer service.
• Experience in working in a team
• Good communicator with excellent verbal and written skills, and sound computer skills.
• Able to manage own time and take responsibility for routine tasks and be organised.
• Ability to prioritise between urgent and routine tasks.
• Able to use initiative and demonstrate flexibility.
• Physically able to manage demands of rehabilitation.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Support with travel costs via a season ticket loan or cycle2work
• Various other benefits and online discounts

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

At Bupa we strive to ensure all our of customers, patients and staff are safe. All employees have a duty to ensure that safeguarding children, young people and adults at risk is prioritised and acted on appropriately

For further information, please contact Adele @ adele.orchard@bupa.com

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