Job Description:

Business Analyst

Cromwell Hospital London
SW5 0TU

Permanent

Salary - Competitive + excellent benefits

Full time 37.5 hours a week

Hybrid - 3 days per week onsite - occasional visits to other sites in central London

We make health happen.

Working in our support functions you'll play a key part in helping our customer facing colleagues deliver exceptional standards patient care. No matter your role, you'll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.

Role Overview

As a Business Analyst you will work with business stakeholders to determine the necessary target operating model and scope business requirements for initiatives in the Cromwell and wider London Diagnostic Centres transformation portfolio. You will then subsequently support the delivery of these initiatives alongside the wider Transformation team.

You'll help us make health happen by:

Helping define and iterate the target operating model (TOM) across the dimensions of systems, data, processes and people

Partnering effectively with stakeholders to translate business requirements into specific objectives, and from there defining detailed needs and prioritised business requirements

Being able to use a variety of techniques (e.g. workshops) to understand, document and confirm the ‘as-is' and ‘to-be' business processes (using BPMN), and to elicit and elaborate business requirements

Ensuring non-functional requirements are captured

Ensuring business process metrics/business outcomes are understood, and that the ‘to-be' state will enable those metrics/business outcomes

Supporting the effective delivery of programmes and projects to provide optimal outcomes and enable the organisation to deliver its strategy

Supporting business readiness activity associated with projects to ensure the change is adopted and embedded in business as usual

Supporting with decision making through assessing the value and impact of potential future changes

Promoting a customer centric culture through managing change, partners, processes and empowering team to do what is best for the internal and external customer

Establishing and maintaining strong, effective and trusted relationships with key stakeholders across the business

Creating and managing optimised documentation for all change and project assignments

Complying with and taking into account any requirements from the UK regulators and/or any applicable local regulatory requirements

Living Bupa's values and code of conduct, ensuring that all Change initiatives are delivered ethically and in compliance with our policies and standards.

Key Skills / Qualifications needed for this role:

Essential:

Expert knowledge of business process analysis (including BPMN)

Good knowledge of Agile (Scrum)

Good knowledge of tools and techniques such as UML, Behaviour Driven Development, Kanban, MS Visio, MS Project and data modelling

Resilient and ability to remain calm under pressure

Excellent stakeholder management and communication skills at all levels

Structured strategic thinker

Commercial awareness and negotiation skills

Evidence of complex analysis and understanding of business requirements in order to establish suitable business process and systems solutions

Strong practical background in delivering change

Preferred:

Evidence a background of successful Change delivery within the Healthcare and/or other regulated industries

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell

Bupa health insurance as a benefit in kind

An enhanced pension plan and life insurance

Annual Health Services Bonus Scheme

Support with travel costs via a season ticket loan or cycle2work

Various other benefits and online discounts

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

At Bupa we strive to ensure all our of customers, patients and staff are safe. All employees have a duty to ensure that safeguarding children, young people and adults at risk is prioritised and acted on appropriately

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