Job Description:
Medical Records Officer
Cromwell Hospital, Kensington, London, SW5 0TU
Permanent
£24,823 + excellent benefits
37.5 hours a week Monday to Friday. Varying shift pattern on a rotational basis - Working 08am - 4pm or 12pm - 8pm
We make health happen
Working in our UK support functions you'll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you'll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.
Role Overview
We are recruiting for a Medical Records Officer to provide an efficient service for the Cromwell Hospital and all medical users. You shall report and liaise closely with the Senior Medical Records Officer on a daily basis to promote a highly proficient system.
What you'll do
Locate, prepare and distribute medical records to Outpatients, Admissions and other departments within the hospital, while maintaining an accurate tracer card system.
Retrieve and modify patient details from the hospital computer. File and retrieve all case notes, pathology results and any other relevant documentation to maintain an up-to-date filing system.
Adhere to and complete procedures relating to the secondary storage, retention and archiving of medical records on the scanning systems in use within the department.
Deal with all telephone calls and enquiries in a courteous, efficient and professional manner.
Maintain patient confidentiality at all times and display an understanding of the implication of the Data Protection Act and the Access to Medical Records Policy for the release of information.
Prepare and complete all the necessary Medical Record reception duties in O.P.D. and compile daily statistics and maintain departmental registers.
What you'll bring
Experience within Medical Records is desirable
Administration experience
Good organisational skills
Experience with filing documents
Excellent telephone manner and communication skills.
Good IT skills
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.
Joining Bupa in this role you will receive the following benefits and more:
Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell
Bupa health insurance as a benefit in kind
An enhanced pension plan and life insurance
Annual performance-based bonus
Support with travel costs via a season ticket loan or cycle2work
Various other benefits and online discounts
Free onsite massages as a recognition for your hard work
Opportunity to participate in our annual awards ceremony
Why Bupa?
We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.
As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
Time Type:
Full timeJob Area:
AdministrationLocations:
Cromwell Hospital LondonAt Cromwell Hospital, we have a great team of determined and loyal health care professionals. We’re continually investing in the world’s most advanced diagnostic and treatment technologies. That's why patients choose to come to us from across the UK, and more than 100 other countries around the world.
Bupa’s purpose is helping people live longer, healthier, happier lives and making a better world. We do this by providing a broad range of healthcare services, support and advice to people throughout their lives. People are at the heart of everything we do. Together, we make health happen.
Every company needs an ethos, and we're no different. Through good days and challeging times, we always work with our values in mind. These are: Brave - Make new possibilities happen. Caring - Act with empathy and respect. Responsible - Own your decisions and actions.
We don't have shareholders at Bupa, which means we're free to invest our profits where they matter: our patients, our facilities, our research, and you.
As a healthcare provider, we have a duty to do the right thing. By our customers, our people and our partners. The Bupa Code holds us to this duty. It's our promise to protect, care for, and build trust with everyone who relies on us.
Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve.
You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.Free
to be you.
Back in September 2018, we made a pledge. That we'd do whatever we could to make Bupa a diverse, kind and inclusive place to work.
Everyone deserves a positive working environment. Everyone deserves to have their voice heard. Everyone deserves freedom from bullying, harassment and discrimination.
Every day is about building a fairer and more inclusive society. Reflecting on this we reinforce our ‘Everyone’s welcome’ pledge in which we are committed to.
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