Job Description:
Job Title: Medicine Counter Assistant
Department: Pharmacy
Location: Cromwell Hospital, Cromwell Road, London SW5 0TU
Permanent / Contract: BANK SHIFTS
Salary range: £15 per hour
Full time/part time: BANK SHIFTS
Before applying for this role it is essential that you have an NVQ Level 2 in Pharmacy Services or equivalent MCA qualification.
The pharmacy service is open on Monday to Friday from 8.30am to 8pm and Saturday from 9:00am to 2.30pm. Applicants will contribute to our excellent evening service Monday to Friday 5:30pm – 8:00pm and Saturday 9am to 2:30pm.
As a Medicine Counter Assistant at Bupa, our patients will be your top priority. With no shareholders, we reinvest our profits back into our business to give you the extra time and technology you need to make a difference to our patients each and every day.
About The Cromwell Hospital
The Cromwell Hospital is a major international private hospital in West London receive both UK and international patients. We are committed to providing the highest quality healthcare outpatient and inpatient service care. The hospital has 180 beds and 4 suites, 6 theatres, medical and surgical wards, CDU, level 2 and 3 full intensive care facilities, paediatrics, diagnostic services, physiotherapy, and a dedicated day surgery unit.
You'll help us make health happen by:
You'll act as the service ambassador and provide an exceptional outpatient pharmacy counter service to all patients, staff and health care professionals.
You'll manage and coordinate the front counter service, identifying customer needs and offering appropriate advice on over-the-counter medicines.
As a front-line member of the team you will ensure all customers are well received and responded to appropriately. You'll register patients, take payments and provide an accurate cashier function, managing a daily float in line with current policy and procedures, and collect data for audit purposes.
Key Skills / Qualifications needed for this role:
Excellent written and spoken English
Excellent Customer Service focus
NVQ Level 2 in Pharmacy Services or equivalent MCA qualification (essential)
Experience of retail pharmacy or hospital pharmacy. (essential)
Computer literate.
Experience in service delivery in area of Pharmacy ( essential)
Before applying for this role it is essential that you have an NVQ Level 2 in Pharmacy Services or equivalent MCA qualification.
Benefits
Our benefits are driven by what matters to our people. It's important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically.
Alongside flexible hours to suit your own circumstances you'll also be able to take advantage of other great benefits:
An hourly rate that incorporates payment of annual leave.
Subsidised staff canteen and coffee shop lead by expert caterers.
Inclusion in the NEST government pension scheme.
Why Bupa?
We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.
As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
At Bupa we strive to ensure all our of customers, patients and staff are safe. All employees have a duty to ensure that safeguarding children, young people and adults at risk is prioritised and acted on appropriately.
Time Type:
Part timeJob Area:
Locations:
Cromwell Hospital LondonAt Cromwell Hospital, we have a great team of determined and loyal health care professionals. We’re continually investing in the world’s most advanced diagnostic and treatment technologies. That's why patients choose to come to us from across the UK, and more than 100 other countries around the world.
Bupa’s purpose is helping people live longer, healthier, happier lives and making a better world. We do this by providing a broad range of healthcare services, support and advice to people throughout their lives. People are at the heart of everything we do. Together, we make health happen.
Every company needs an ethos, and we're no different. Through good days and challeging times, we always work with our values in mind. These are: Brave - Make new possibilities happen. Caring - Act with empathy and respect. Responsible - Own your decisions and actions.
We don't have shareholders at Bupa, which means we're free to invest our profits where they matter: our patients, our facilities, our research, and you.
As a healthcare provider, we have a duty to do the right thing. By our customers, our people and our partners. The Bupa Code holds us to this duty. It's our promise to protect, care for, and build trust with everyone who relies on us.
Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve.
You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.Free
to be you.
Back in September 2018, we made a pledge. That we'd do whatever we could to make Bupa a diverse, kind and inclusive place to work.
Everyone deserves a positive working environment. Everyone deserves to have their voice heard. Everyone deserves freedom from bullying, harassment and discrimination.
