Job Description:

Planning Co-ordinator - Mental Health

Nationwide - Remote based

£23,500k per annum + fantastic benefits 

Full time- 37.5 hours per week 

Here at Bupa, you'll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. 

We always go the extra mile by giving our customers fast access to treatment and helping them get the specialist mental health support they need. 

Role Overview 

Responsible for providing efficient and effective planning support to Mental Health Remote services.  The role holder will act as a support for the resource planner and will be responsible for diary management and effective resource management.

What you'll do: 

• Complete diary management tasks accurately and in a timely manor

• Contribute to the service goals and delivery targets.

• Accurate records maintained.

• Maintain schedules in line with existing plans for Mental Health Remote Services

• Create new diary templates.

• Support the Resource Planner in implementing schedules across multiple diary systems.

• Engage regularly with the resource planner and operational management team to action changes where needed in a timely fashion such as overtime

• Book 1:1s for front line staff

• Book team meetings

• Implement training diaries to ensure smooth onboarding of new starters

• Liaise with agencies to ensure shifts are released in line with agreed SLA's

• Support the Operational Support advisors around cancellations where required.

• Attend weekly planning meetings with operational management team to discuss any proposed changes and assess any impact with support from the Resource Planner

What you'll bring: 

• Educated to GCSE standard or equivalent

• Excellent interpersonal skills and the ability to communicate with colleagues.  

• Excellent time management skills.

• Strong verbal and written communication skills.

• IT proficiency including the use of Microsoft office systems.

What's it like to work here? 

We want people to love working here, so much so that's it's at the top of our agenda and something you'll hear a lot about here at Bupa.  We offer our people a great range of benefits, many of which are flexible and can be tailored to suit what's most important to you.  We're a healthcare company so there's a huge focus on our people's health and wellbeing, supported by a healthy work-life balance and workplaces which are friendly, appealing spaces to support you to be at your best. 

You'll also receive: 

• 25 days holiday (pro-rata), increasing through length of service, with option to buy or sell  

• Bupa health insurance as a benefit in kind 

• An enhanced pension plan and life assurance 

• Support with travel costs via a season ticket loan or cycle2work 

• Performance-based bonus  

• Blended office and home working options  

• Full induction and training provided  

• Opportunities for career development around Bupa 

• Option to join dental insurance scheme at a discounted rate  

• Emotional wellbeing support 

• Access to family mental health line 

• Financial wellbeing channels  

Diversity and Inclusion 

Bupa is committed to making sure that every applicant is assessed based on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can truly be you at Bupa. We want to ensure you are treated fairly regardless of disability or circumstance. That's why we're happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them. 

Whether you've found your feet or are discovering a new path. 

Welcome to a place that celebrates you. 

This isn't where you've been.  

This is where you're going. 

This is what we have belief in. 

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