Clinical Services Remote Lead Cognitive Behavioural Therapist

Job Description:

Remote Lead Cognitive Behavioural Therapist

UK Nationwide - Remote working

Salary: Competitive salary + Fantastic benefits

Permanent

Fulltime and parttime hours available

This is 3 days working with clients and 2 days doing MHST duties (no clinical diary)

We make health happen:
As a Remote Lead Cognitive Behavioural Therapist, you will combine expert clinical practice with leadership, supervision and service development responsibilities. You will deliver high‑quality, evidence‑based CBT while leading on clinical governance, quality improvement and the ongoing development of remote mental health services, ensuring excellent outcomes for clients and an outstanding customer experience.

Clinical responsibilities

• Deliver high‑quality CBT and low‑intensity psychological interventions, supported by comprehensive assessment, formulation and evidence‑based care planning.

• Provide therapy via remote delivery models, including telephone and video consultations, in line with client preferences and service pathways.

• Manage CBT and online CBT cases in line with Bupa's clinical pathways, sessional limits and private medical insurance allowances, working towards recovery‑focused goals.

• Provide signposting, onward referrals, one‑off assessments, wellbeing support and coaching as required.

• Deliver group psychoeducation, workshops and remote wellbeing training to promote mental health awareness and resilience.

Leadership, supervision and governance

• Provide clinical supervision, advice and consultation to therapists, ensuring high standards of clinical quality, safe practice and adherence to pathways.

• Attend and contribute to individual and group clinical supervision and monthly team meetings in line with professional and organisational requirements.

• Uphold and actively contribute to high standards of clinical governance, including clinical effectiveness, safety, risk management, incident management and continuous quality improvement.

• Conduct clinical audits, oversee complaint review and investigation activity, and support audit processes across the team.

• Ensure compliance with operational control standards including ISO, privacy and information security, Bupa quality standards, clinical governance frameworks and legal requirements.

Service development and people leadership

• Contribute to the review, development and implementation of processes and protocols to support safe, effective and scalable remote service delivery.

• Support recruitment, interviewing, induction, training, mentoring, coaching and appraisal of team members.

• Lead and contribute to service line development, project work, process mapping and continuous improvement initiatives.

• Develop, review and contribute to business support and clinical materials.

• Work closely with operational managers and clinical leads to ensure outstanding clinical quality, commercial awareness and a consistently excellent customer experience.

• Work effectively within the wider Mental Health Support Team in a collaborative supervisory and leadership capacity.

Qualifications, Skills & Experience

Essential

• Postgraduate Diploma in High Intensity Cognitive Behavioural Therapy (BABCP accredited).

• Full BABCP accreditation.

• Minimum of 3 years' experience delivering high‑intensity CBT to working‑age adults with a range of presentations.

• At least 6 months' experience delivering high‑intensity CBT to corporate clients.

• Strong performance record, demonstrating consistent effectiveness in role.

• Proven experience working within Bupa services, meeting or exceeding performance expectations.

Desirable

• Additional specialist psychological training or accreditation.

• Experience in leadership and advanced practice activities, such as supervision, coaching, mentoring, training, auditing or service development.

• Supervisor training and/or management or leadership experience.

Key skills and experience

• Broad experience within general adult mental health.

• Strong IT capability, including use of Microsoft systems and electronic clinical record systems.

• Ability to manage and prioritise complex workloads within demanding timeframes.

• Excellent clinical judgement, application of evidence‑based practice and case management skills.

• Proven commitment to high‑quality customer service and client engagement.

• Strong written, verbal and presentation skills.

• Experience managing a caseload, working towards utilisation, outcome and performance targets.

• Highly organised, resilient and able to work autonomously within a fast‑paced environment.

• Collaborative team player with strong problem‑solving skills and commercial awareness.

Benefits:

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• 25 days holiday (pro-rata), increasing through length of service, with option to buy or sell

• Bupa health insurance as a benefit in kind

• An enhanced pension plan and life assurance

• Support with travel costs via a season ticket loan or cycle2work

• Performance-based bonus

• Monthly supervision paid for

• Up to 100% of accreditation application paid for

• Full induction and training provided

• Support with your CPD

• Onsite gyms or local discounts where no onsite gym available

• Various other benefits and online discounts

• Opportunities for career development around Bupa

• Option to join dental insurance scheme at a discounted rate

• Access to our Digital GP platform on your mobile

• Emotional wellbeing support

• Access to family mental health line

• Financial wellbeing channels

• Support for carers

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

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