Job Description:

Resource Planning Analyst

Hybrid working at Salford Quays M50 3SP

Permanent. 37.5 hours per week. Monday to Friday on shifts between 08:00-20:00

£31,200 per annum plus excellent benefits

We make health happen

Here you'll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives and making a better world.

We're looking for a proactive and analytical Resource Planning Analyst to join our clinics team at Bupa, supporting the planning and diary management of Mindplace.

If you're passionate about using data to drive operational efficiency and improve service delivery, this could be the perfect role for you.

How you'll help us make health happen:

• Provide planning support through forecasting, demand analysis, and schedule production

• Manage diary planning and scheduling to support clinic operations

• Collaborate with operational leaders to align planning with business objectives

• Lead regular and ad hoc meetings to review scheduling, reporting, and telephony performance

• Continuously identify and implement improvements to increase productivity and profitability

• Use data and insight to support both tactical and strategic decision-making

• Adapt to evolving business needs with a flexible and agile approach

Key Skills / Qualifications needed for this role:

• Proven experience in data analysis and diary management

• Strong planning and time management skills

• Advanced Excel skills, especially for forecasting and impact analysis

• Excellent communication skills and the ability to build strong relationships across all levels

• A self-motivated team player with a passion for delivering great customer outcomes

Benefits:

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• 25 days holiday (pro rata if part-time), increasing through length of service, with option to buy or sell

• Bupa health insurance as a benefit in kind

• Long Service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!

• Interest- free annual travel Loan to enable the purchase of public transport annual season tickets

• Wagestream - Have early access up to 40% of your earned wages within minutes

• Competitive Pension plans and Parental leave options as well as access to unique products such as our Menopause plan

• My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your wellbeing

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

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