Job Description:
Digital Product Manager
Bupa Place, Salford Quays or Angel Court, London - hybrid working with 2 -3 days in the office
12-month fixed term
Full time - 37.5 hours per week
Up to £75k DOE
We try to consider all types of flexibility, including locations, hours and working patterns. Please note that we are unable to offer sponsorship for this position.
We make health happen:
At Bupa, we're on an exciting digital transformation journey - creating seamless, intuitive and clinically safe digital health experiences that support millions of customers. As a Digital Product Manager, you'll shape the future of how people access care, manage their health and move through our digital pathways.
You'll lead the product vision for digital journeys linked to onward care and referrals, using insight, technology and customer feedback to design solutions that feel effortless. Working with designers, engineers, clinicians and operational experts, you'll help build a next‑generation digital health experience through our Blua platform - putting customers in control of their health information and the care they receive.
This is an opportunity to be part of something meaningful, influencing products that genuinely help people live longer, healthier, happier lives. We are looking for a candidate available on short notice due to business needs.
How you'll help us make health happen:
- Create a world class product vision that improves our customers' healthcare outcomes.
- Lead a multi-disciplined agile squad to deliver technical solutions and excellent digital customer journeys.
- Work with your business and technical lead to build and shape the digital roadmap and backlog, delivering value to the business and our customers.
- Fastidiously understand the customer journey to uncover, test, prioritise and deliver customer centric solutions that delight our customers.
- Effectively communicate vision and key milestones to business and senior stakeholders
- Work collaboratively with other Product owners to manage dependencies across squads.
- Leverage customer behaviour insights, analytics, market trends and competitor data to drive customer centric solutions
Key Skills / Qualifications needed for this role:
- 3 years + product management experience, ideally in digital health or complex enterprise environments is essential
- Expertise in working in agile methodologies within complex environments is essential
- Data-driven decision making, with the ability to interpret analytics, behaviours, and operational metrics is essential
- Proven stakeholder management experience at a senior level across clinical, tech, and operational teams is essential.
- Collaboration - works across squads, design, engineering, clinical, and business teams
- Deep understanding of measuring and optimising customer journeys through data insights
- Strong motivator that's able to get the best out of their squad
- Strong communicator who is able to articulate and drive the product vision
- Innovation mindset - curious, forward thinking, and comfortable exploring new technologies
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.
- 25 days holiday, increasing through length of service, with option to buy or sell
- Bupa health insurance as a benefit in kind
- Annual performance-based bonus
- An enhanced pension plan and life insurance
- Onsite gyms or local discounts where no onsite gym available
- Various other benefits and online discounts
Why Bupa?
We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. If you require information regarding this role in an alternative format, please email: careers@bupa.com
Time Type:
Full time
Job Area:
Call Centre
Locations:
Angel Court, London, Bupa Place
