Job Description:

Intermediate Business Analyst - Data

Location: Home based - c/o Bupa Place, Angel Court or Staines

Contract Type: Permanent

Salary range: from £44,800 depending on experience

Hours: Monday to Friday, Full Time, 37.5 hours per week

Closing Date: Monday 1st September at 11.59pm

We make health happen

Working in our UK support functions you'll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you'll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.

We are seeking a dynamic and commercially minded Business Analyst to join our Data Office and play a pivotal role in shaping the future of healthcare through data-led innovation.

This is more than just a Business Analyst role. It is an opportunity to influence strategic direction, champion customer outcomes, and support digital transformation across our organisation.

How you'll help us make health happen:

As a Business Analyst in Bupa's Data Office, you will work with stakeholders to define and prioritise business requirements that support data-driven decision-making. You will turn complex insights into actionable recommendations, helping shape strategic direction and operational improvements. Your role includes developing business cases, identifying sustainable solutions across people, processes, and systems, and managing delivery plans to ensure readiness. You will facilitate engagement sessions, champion customer interests and data ethics, and support the adoption of new data platforms. By promoting evidence-based decision-making and building trusted relationships, you will help align teams and uncover opportunities that exceed expectations. Throughout, you will uphold Bupa's governance standards, ensuring ethical and secure delivery of all work.

Key Skills / Qualifications needed for this role:

• Proven experience as a Business Analyst, with a track record of delivering measurable business and customer outcomes.
• Strong understanding of Business Analysis and/or Change Management methodologies (e.g. Lean, Six Sigma, Agile).
• Familiarity with tools such as Azure DevOps (ADO), Jira, or equivalent.
• Experience working with cross-functional teams and leading analysis across multiple stakeholders.
• Ability to interpret complex data insights and translate them into actionable business recommendations.
• Excellent communication and stakeholder engagement skills, with the ability to influence at all levels.
• Commercially focused, customer-obsessed, and passionate about using data to drive better decisions.
• Resilient, adaptable, and comfortable working in a fast-paced, transformational environment.

Desirable skills:

• Hands-on experience with data visualisation and analytics tools (e.g. Power BI, Tableau, SQL).
• Exposure to modern data platforms and cloud-based analytics environments.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• 25 days holiday, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Onsite gyms or local discounts where no onsite gym available
• Various other benefits and online discounts

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

If you require information regarding this role in an alternative format, please email: careers@bupa.com

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