Insurance Head of AI Transformation

Head of AI Transformation

Location
Angel Court, London
Location
Full Time
Apply

Job Description:

Head of AI Transformation

London - 2 days per week in the London office

Hybrid & flexible working options

Permanent

Competitive salary + benefits package

Full Time - 35 hours

Closing date for applications - Friday 24th October 2025

We make health happen!

At Bupa, our purpose is simple yet powerful: Helping people live longer, healthier, happier lives and making a better world. It's what drives every decision we make - from how we care for our customers to how we invest in innovation.

As Head of AI Transformation, you'll be at the forefront of shaping how artificial intelligence transforms healthcare across our global markets. You'll join a small, high-performing team within Group Health Data & AI, working closely with our Market and Business Units to identify opportunities, accelerate adoption, and ensure AI is embedded in the way we deliver care.

This is a unique opportunity to influence how AI improves doctor-patient interactions, enhances operational efficiency, and ultimately helps us deliver better outcomes for our customers. You'll be a key voice in our global AI community, helping to guide strategy, share knowledge, and raise the profile of AI across Bupa.

Key Responsibilities

  • Lead the execution of global AI projects across Bupa's Market and Business Units, ensuring alignment with strategic goals
  • Evaluate emerging AI technologies and assess their fit for enterprise adoption
  • Support reuse of AI assets and architectures across geographies and operating models
  • Horizon-scan for new opportunities in frontier AI and communicate insights to senior leadership
  • Oversee programme-level delivery, including governance, planning and reporting
  • Facilitate collaboration between global and local teams to share knowledge and build capability
  • Represent Bupa's Health Data & AI team at external events and conferences
  • Build strong relationships with stakeholders across the organisation, influencing both technical and non-technical audiences

What We're Looking For

We're looking for someone who's passionate about the potential of AI in healthcare and has the experience to make it happen.

Qualifications and experience:

  • Graduate degree (e.g. BA, BSc, MEng) or higher (e.g. PhD)
  • Proven leadership in data science, engineering or AI roles
  • Experience working in multinational environments or consulting, with a track record of delivering results through collaboration

Skills and attributes:

  • Strong understanding of AI technologies like machine learning, NLP, and computer vision
  • Strategic thinker with the ability to guide technical teams and foster innovation
  • Excellent communicator who can tailor messages for different audiences
  • Commercially minded, with the ability to align AI initiatives to business goals
  • Comfortable working in a fast-paced, matrixed, international environment
  • Organised, resilient, and curious with a drive to make an impact

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family-friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

  • 25 days holiday, increasing through length of service, with the option to buy or sell
  • Bupa health insurance for you and your family
  • Enhanced pension scheme
  • Annual bonus scheme
  • Access to professional development and learning opportunities
  • Hybrid working and wellbeing support

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Time Type:

Full time

Job Area:

Locations:

Angel Court, London

Head of AI Transformation

Location
Angel Court, London
Location
Full Time
Apply

This is
Insurance.

We’re a team that’s passionate about leading the healthcare insurance market and improving wellbeing for all.

We take immense pride in our work, working together with determination and focus. Delivering care that our 2.2 million customers can count on, from experts they trust.

Click one of our job areas below to begin searching for an opportunity in Insurance.

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Our
purpose

Bupa’s purpose is helping people live longer, healthier, happier lives and making a better world. We do this by providing a broad range of healthcare services, support and advice to people throughout their lives. People are at the heart of everything we do. Together, we make health happen.

Our
values

Every company needs an ethos, and we're no different. Through good days and challeging times, we always work with our values in mind. These are: Brave - Make new possibilities happen. Caring - Act with empathy and respect. Responsible - Own your decisions and actions.

We don't have shareholders at Bupa, which means we're free to invest our profits where they matter: our patients, our facilities, our research, and you. 

As a healthcare provider, we have a duty to do the right thing. By our customers, our people and our partners. The Bupa Code holds us to this duty. It's our promise to protect, care for, and build trust with everyone who relies on us.

DJD Values.jpg
DJD Inclusion.jpg

Free to be
you

Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. 

You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.Free
to be you.

Back in September 2018, we made a pledge. That we'd do whatever we could to make Bupa a diverse, kind and inclusive place to work.

Everyone deserves a positive working environment. Everyone deserves to have their voice heard. Everyone deserves freedom from bullying, harassment and discrimination.

Head of AI Transformation

Location
Angel Court, London
Location
Full Time
Apply