Delivery and Operations Delivery Lead

Job Description:

Delivery Lead (C16)

Manchester, London or Staines

12 Month Fixed Term Contract

Salary from £56,000 DOE and location

10% Management Scheme bonus

Full time: 37.5 hours per week

2 days in the office per week mandatory

We consider all types of flexibility, including locations, hours and working patterns

The role

In this role you will be responsible for delivery of business change initiatives or workstreams of larger complex business change projects. With the customer experience at the heart of decisions you will be responsible for delivering defined business benefits and outcomes while closely managing cost of delivery.

You'll help us make health happen by

• Leadership of planning, shaping and management of change initiatives or workstreams in line with the identified delivery methodology
• Create and manage optimised project plans, budgets, critical success factors and key milestones for all workstreams
• Lead appropriate project and workstream teams, negotiating and influencing with resource managers to ensure they are optimised to achieve the agreed outcomes
• Encourage effective working relationships with colleagues across Bupa and third parties, motivating them to gain commitment, support and resource to deliver project work
• Effectively engage and manage vendors, focussing on strong delivery capability and cost efficiency opportunities for the initiative
• Successfully coordinate the initiative and its dependencies, ensuring clear management and control of scope, budget and quality. Setting the team cadence and flow, ensuring a consistent and sustainable delivery of activity
• Agree responsibilities clearly with individual delivery team members

Key Skills / Qualifications needed for this role

• Substantial experience in business and IT change
• Results oriented and focussed on adding value to Bupa. Strong commercial acumen and broad business awareness
• Be able to demonstrate strong stakeholder management skills across a wide range of different senior stakeholders
• Ability to thrive in pressurised environments, with a clear approach to decision making and tenacious approach to problem solving, constantly searching, and striving for effective solutions
• Demonstrate a tenacious approach to problem solving, constantly striving for effective solutions with the customer at the heart of everything
• Experienced in risk, resource, and cost/benefit management.
• Experience of multiple business and IT project delivery methodologies (e.g., MSP, Prince2, Agile, SDLC).

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• 25 days holiday, increasing through length of service, with option to buy or sell

• Bupa health insurance as a benefit in kind

• An enhanced pension plan and life insurance

• Annual performance-based bonus

• Onsite gyms or local discounts where no onsite gym available

• Various other benefits and online discounts

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

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