Job Description:
People Programme Lead, Technology (FTC)Competitive Salary + bonus and benefits
Hybrid Working
12-month fixed-term contract
We make health happenAt Bupa, we're on an exciting digital transformation journey, driven by our ambition to become the world's most customer-centric healthcare company. Our mission is to help people live longer, happier, healthier lives-and to make a better world. As a global healthcare leader, we're harnessing cutting-edge technology to enhance our services and deliver exceptional experiences for our customers.
This role will lead the delivery of a strategic People Programme within our Technology function, which is undergoing a multi-year transformation. You'll focus on upskilling and developing our people, enabling new ways of working, and supporting the implementation of new structures, career pathways, and capabilities.
- Lead complex people-focused change initiatives, including project planning, stakeholder engagement, and delivery of bespoke materials, tools, and communications.
- Develop and manage a coordinated programme vision and roadmap, ensuring alignment with broader transformation goals and managing interdependencies.
- Establish and maintain effective governance and reporting frameworks to track progress and ensure accountability.
- Partner with senior leaders across Technology and the People function to deliver outcomes that support long-term capability building and cultural change.
- Use data and insights to inform decision-making, assess commercial and legal risks, and shape programme direction.
- Collaborate with cross-functional teams to prepare strategic proposals and business cases.
- Act as a mentor and role model, supporting the development of colleagues and contributing to a high-performing team culture.
- Escalate risks and issues appropriately, using sound judgment and established channels.
What We're Looking For- Proven experience leading large-scale, people-focused change programmes in complex, matrixed environments. Must have an understanding of the Product model and associated shifts in the ways of working.
- Strong project and programme management skills, experienced in agile and with the ability to manage multiple priorities in a fast-paced setting.
- Excellent communication and stakeholder management skills, with the ability to influence up to and including Executive Leadership.
- Commercially savvy, with the ability to interpret data, assess risks, and make informed decisions.
- Comfortable working with ambiguity and adapting to change with a pragmatic, solutions-focused mindset.
- Strong analytical skills and the ability to translate insights into action.
BenefitsOur benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family-friendly benefits.
Joining Bupa in this role you will receive the following benefits and more:
- Private medical insurance
- Enhanced family leave policies
- Bonus scheme (please insert details)
- 25 days holiday + bank holidays
- Opportunities for career development and internal mobility
We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to "Be you at Bupa". We champion diversity and understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
Time Type:
Full timeJob Area:
Strategy, Change & TransformationLocations:
LondonWe’re a team that’s passionate about leading the healthcare insurance market and improving wellbeing for all.
We take immense pride in our work, working together with determination and focus. Delivering care that our 2.2 million customers can count on, from experts they trust.
Click one of our job areas below to begin searching for an opportunity in Insurance.
Bupa’s purpose is helping people live longer, healthier, happier lives and making a better world. We do this by providing a broad range of healthcare services, support and advice to people throughout their lives. People are at the heart of everything we do. Together, we make health happen.
Every company needs an ethos, and we're no different. Through good days and challeging times, we always work with our values in mind. These are: Brave - Make new possibilities happen. Caring - Act with empathy and respect. Responsible - Own your decisions and actions.
We don't have shareholders at Bupa, which means we're free to invest our profits where they matter: our patients, our facilities, our research, and you.
As a healthcare provider, we have a duty to do the right thing. By our customers, our people and our partners. The Bupa Code holds us to this duty. It's our promise to protect, care for, and build trust with everyone who relies on us.
Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve.
You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.Free
to be you.
Back in September 2018, we made a pledge. That we'd do whatever we could to make Bupa a diverse, kind and inclusive place to work.
Everyone deserves a positive working environment. Everyone deserves to have their voice heard. Everyone deserves freedom from bullying, harassment and discrimination.
Supporting people through their career is very important to Bupa. Emma Robertson, Strategic Development Manager, shares her career highlights, skills learnt and her advice on a career with us.
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