Call Centre Specialist Senior Business Development Manager

Job Description:

Specialist Senior Business Development Manager

Field based (can be based at any of our UK offices) - regular nationwide travel for client visits as and when required.

Permanent

Full time - 37.5 hours per week

From £58,600 - Sales Incentive Plan & car allowance included

We try to consider all types of flexibility, including locations, hours and working patterns. Please note that we are unable to offer sponsorship for this position.

We make health happen:

As a Specialist Senior Business Development Manager, you'll play a pivotal role in growing our Specialist Products portfolio, developing relationships with key intermediaries and direct clients, and securing new business opportunities within the large corporate market. You'll focus on complex cases of 1,000+ registrations, helping organisations access healthcare solutions that deliver real value to their people.

Working closely with brokers, customers and internal teams, you'll act as a trusted advisor, helping shape commercially viable healthcare solutions while positioning Bupa as a leading partner in the employee benefits market.

How you'll help us make health happen:

• Build and maintain a strong pipeline of new business opportunities across the Specialist Products market.
• Develop and grow strategic relationships with key intermediaries, partners and corporate clients.
• Deliver new business, revenue, registration and growth targets in line with business objectives.
• Lead and support complex tender processes, ensuring a high-quality and efficient customer experience.
• Clearly articulate Bupa's value proposition and position our products effectively in a competitive market.
• Support the successful implementation of new clients and ensure a smooth handover to Account Management teams.
• Work closely with Product, Proposition and Marketing teams to help shape future product development and market positioning.
• Ensure all activity is delivered in line with regulatory requirements, risk appetite and good customer outcomes.

Key Skills / Qualifications needed for this role:

Essential

• Proven experience in business development, key account management or strategic sales within a regulated environment.
• Strong track record of building and maintaining long-term commercial relationships with clients, intermediaries or strategic partners.
• Experience delivering revenue, growth and profitability targets.
• Strong negotiation and influencing skills, with experience presenting and selling at senior or board level.
• Commercially astute, with the ability to identify opportunities and develop strategic growth plans.
• Excellent communication and stakeholder-management skills.
• Strong understanding of customer needs, market trends and relationship management.
• Proven ability to work independently whilst managing multiple complex opportunities simultaneously.

Desirable

• Experience within employee benefits, private medical insurance, healthcare or financial services.
• Knowledge of the UK corporate healthcare and employee benefits market.

What you'll bring

• A relationship-led approach with the credibility to influence senior decision-makers.
• Strong commercial judgement and strategic thinking.
• Resilience and determination to achieve ambitious growth targets.
• Confidence representing Bupa externally at industry events and client meetings.
• High levels of integrity, professionalism and a commitment to delivering fair customer outcomes.
• A collaborative approach and the ability to bring people together to achieve shared goals.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

• 25 days holiday, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• Annual performance-based bonus
• An enhanced pension plan and life insurance
• Onsite gyms or local discounts where no onsite gym available
• Various other benefits and online discounts

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

If you require information regarding this role in an alternative format, please email: careers@bupa.com

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