Job Description:

Product Consultant

Staines TW18 3DZ hybrid

Permanent

Full time 37.5 hours per week

Salary £44K - £55K depending on experience

We consider all types of flexibility wherever possible, including locations, hours and working patterns.

We make health happen

The role

The Consumer PMI Product Team is responsible for managing the front and back book consumer PMI product portfolio, making sure our products provide value to both new and existing customers.

You'll focus on supporting the Product Manager in the management, development, and continuous improvement of the Consumer PMI portfolio.

You'll help us to make health happen by

• Supporting the Consumer PMI product team to manage a range of Consumer PMI products to support the business in its growth plans.
• Analysing product, market and risk data as well as internal performance information to inform business decisions,
• Manage product governance activities including monthly and annual product reviews.
• Measure and monitor performance and implement appropriate remedial action.
• Supporting the development, approval and implementation of initiatives, with a clear rationale for each change.
• Helping to enhance customer value and the customer experience via product and process changes.
• Identifying, managing and reporting incidents and risks, ensuring all regulatory obligations are met.
• Analysing product, market and risk data as well as internal performance information to inform business decisions.
• Working with a diverse set of stakeholders to develop and deliver initiatives at pace.
• Supporting other team colleagues in achieving the overall objectives of the team.

You

• A driven, ambitious individual who's looking to build their career within a collaborative and inclusive team.
• Strong attention to detail, able to deliver effectively against tight deadlines.
• Determined to succeed, high energy with humility and a strong personal drive.
• Knowledge of Product Management - ideally in a B2C financial services environment
• Ability to balance the commercial and customer elements of product propositions within a framework of robust risk management.
• Strong analytical skills with the ability to understand numbers in detail and translate into insight.
• Effective written, verbal and presentational skills to communicate messages in a clear and persuasive way.
• Capacity to effectively prioritise objectives to deliver against goals. Acting with integrity, achieving excellence and taking ownership for all work.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

You'll receive the following benefits and more:

• 25 days holiday pro rata, increasing through length of service, with option to buy or sell.
• Private Medical Health Insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Various other benefits and online discounts

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

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