Job Description:

Senior Product Discovery Manager

Bupa Place, Salford - Victory House, Brighton - Angel Court, London - Willow House, Staines - Kirkstall Forge, Leeds

Permanent

Full Time (37.5 hours) per week
Salary £66,200 DOE and location + Fantastic Benefits

Role Overview

Are you passionate about innovation, market insights, and creating game-changing propositions for our customers? We're looking for a dynamic leader to drive our Discovery Agenda for UKI Product & Proposition. This is your chance to influence and shape the future of healthcare by uncovering opportunities, understanding customer needs, and turning ideas into reality.

What You'll Do

• Lead the Discovery Strategy: Set out a roadmap that fuels growth and enhances customer experience.

• Unlock Market Insights: Define and implement approaches to gather intelligence on competitors, trends, and emerging opportunities.

• Champion Customer Understanding: Build "always-on" testing capabilities to validate meeting customer needs and shape new propositions.

• Run an Innovation Lab: Create a vibrant, high-energy environment where radical ideas thrive, creativity is encouraged and solutions come to life.

• Prioritize Opportunities: Structure a process to evaluate and rank ideas based on customer need, feasibility, and commercial impact.

• Deliver Expert Insights: Use external data and market analysis to inform and evolve Bupa's UK product portfolio, influencing through objective data.

What We're Looking For

• Proven experience in product development, innovation strategy, or market research.

• Strong analytical skills with the ability to interpret complex data and trends.

• Creative thinker with a track record of turning insights into actionable solutions.

• Excellent stakeholder management and communication skills.

• Knowledge of the UK healthcare market and regulatory environment (preferred).

Key Competencies & Behavioural Indicators

• Strategic Thinking - Sees the big picture, anticipates future trends, and aligns innovation with business strategy and goals.

• Customer Centricity - Puts customer needs at the heart of decision-making; actively seeks feedback and insights on an ongoing basis.

• Innovation & Creativity - Generates bold ideas, challenges the status quo, and fosters a culture of experimentation.

• Collaboration & Influence - Builds strong relationships, inspires others, and gains buy-in across diverse teams.

• Agility & Resilience - Thrives in a fast-paced environment, adapts quickly, and maintains focus under pressure.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social, and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• 25 days holiday, increasing through length of service, with option to buy or sell

• Bupa health insurance as a benefit in kind

• An enhanced pension plan and life insurance

• Annual performance-based bonus

• Onsite gyms or local discounts where no onsite gym available

• Various other benefits and online discounts

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

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