Job Description:
Competitive Salary, bonus & benefits
London/Brighton/Hybrid
Permanent / 35 hours a week
Closing date – 6th June 2025
We make health happen
At Bupa, we're here to help people live longer, healthier, happier lives – and make a better world. As a global healthcare leader with no shareholders, our customers are at the heart of everything we do. This role is a key part of that mission.
As Head of SME, you'll lead the charge in shaping and growing the SME health insurance market – ensuring we deliver exceptional value and care to our clients. You'll be at the forefront of driving strategy, innovation, and performance
Key Responsibilities
Own and deliver the growth strategy for SME, full P&L accountability.
Lead and inspire the account management team, and provide matrix leadership to Segment Managers across the UK & Africa.
Collaborate with pricing, marketing, and proposition teams to shape compelling offers and campaigns.
Drive new business and renewals through proactive pipeline and relationship management.
Represent your segment in strategic forums, contributing to the wider Distribution strategy and Sales Centre of Excellence.
Coach and develop sales talent, ensuring high performance and compliance.
Build strong relationships with key clients and stakeholders, internally and externally.
Champion a culture of integrity, customer focus, and continuous improvement.
What We're Looking For
Health Insurance sector - proven experience in sales leadership
Strong track record of managing large, blue-chip accounts and influencing at board level.
Commercially astute with deep understanding of pricing, risk, and contract negotiation.
Strategic thinker with the ability to lead change and deliver results.
Excellent interpersonal, communication, and influencing skills.
A consultative approach to problem-solving and client engagement.
Committed to delivering fair outcomes and meeting regulatory standards.
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family-friendly benefits.
In this role you will receive the following benefits and more:
Management Bonus Scheme
Car Allowance
Private medical insurance
25 days holiday, increasing through length of service
Enhanced parental leave
Pension scheme
Discounts on Bupa products and services
Access to mental health support and wellbeing tools
Why Bupa
We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to “Be you at Bupa”. We champion diversity and understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
If you require information regarding this role in an alternative format, please email: careers@bupa.com
Time Type:
Full timeJob Area:
Locations:
London, Victory House, Brighton
Bupa’s purpose is helping people live longer, healthier, happier lives and making a better world. We do this by providing a broad range of healthcare services, support and advice to people throughout their lives. People are at the heart of everything we do. Together, we make health happen.
Every company needs an ethos, and we're no different. Through good days and challeging times, we always work with our values in mind. These are: Brave - Make new possibilities happen. Caring - Act with empathy and respect. Responsible - Own your decisions and actions.
We don't have shareholders at Bupa, which means we're free to invest our profits where they matter: our patients, our facilities, our research, and you.
As a healthcare provider, we have a duty to do the right thing. By our customers, our people and our partners. The Bupa Code holds us to this duty. It's our promise to protect, care for, and build trust with everyone who relies on us.
Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve.
You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.Free
to be you.
Back in September 2018, we made a pledge. That we'd do whatever we could to make Bupa a diverse, kind and inclusive place to work.
Everyone deserves a positive working environment. Everyone deserves to have their voice heard. Everyone deserves freedom from bullying, harassment and discrimination.