Job Description:

Policy Manager

Salary: From £50,200pa (Dependant on location and experience)

Location status: Hybrid
Location: Salford or Staines
Contract type: 12 month Fixed Term Contract
Shift pattern: Full-time, Monday to Friday
 

We make health happen

At Bupa, we're here to help people live longer, healthier, happier lives – and make a better world. As a Policy Manager, you'll play a key role in shaping the healthcare policies that support our members and drive our purpose forward.

You'll be part of a team that's passionate about making healthcare better. Whether it's updating existing policies or creating new ones, your work will directly impact the experience of our members, providers, and colleagues. You'll help us stay ahead of the curve in a fast-changing healthcare landscape – and make sure our policies are clinically sound, commercially viable, and always customer-focused.

Key Responsibilities

As a Policy Manager, you'll:

• Lead the development and implementation of medical policies that balance clinical needs with commercial priorities.
• Work closely with clinical, financial, and marketing teams to gather insights and data that inform policy decisions.
• Analyse complex information and turn it into clear, actionable policy recommendations.
• Present your recommendations in a structured, engaging way to senior stakeholders.
• Identify opportunities for improvement through feedback, complaints, and changes in healthcare trends.
• Collaborate with colleagues across the business to ensure policies are applied consistently and effectively.
• Support the creation of new codes and pricing structures in line with policy changes.
• Provide guidance and training to colleagues on policy matters.
• Help ensure our policies reflect our commitment to fairness, transparency, and excellent customer care.

What We're Looking For

We're looking for someone who's curious, analytical, and passionate about making a difference in healthcare. You'll need:

• A-levels in biomedical, scientific or mathematical subjects – or equivalent experience.
• Experience in policy development, medical assessment or writing is a plus, but not essential.
• A good understanding of healthcare and the ability to interpret clinical information.
• Strong analytical and problem-solving skills – including root cause analysis.
• Confidence in working with data and presenting insights to different audiences.
• Excellent communication skills – written, verbal and interpersonal.
• The ability to manage your own workload and work well with others.
• A flexible, proactive approach and a willingness to adapt to change.
• High proficiency in Microsoft Office tools.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family-friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• Private medical insurance
• 25 days holiday, increasing through length of service, with the option to buy or sell
• Enhanced parental leave
• Excellent pension scheme
• Life insurance
• Access to our health assessments and dental insurance
• Discounts on Bupa products and services

Why Bupa

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”. We champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

If you require information regarding this role in an alternative format, please email: careers@bupa.com

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