Job Description:

Senior Internal Communications Manager – Health Services

Bupa Place, Salford Quays M50 3SP or Angel Court, London EC2R 7HJ - hybrid

Permanent

Full Time 37.5 hours per week

Salary £51600 - £65000 depending on experience + Management Bonus 10%

We consider all types of flexibility wherever possible, including locations, hours and working patterns.

We make health happen

The role

An exciting time to join a passionate team, where you'll design and deliver internal communications campaigns to engage our people in Bupa's purpose, strategy and values with a focus on driving progress against the strategic priorities for our Health Services business unit.

You'll be the lead contact for people, change and strategy communications to drive pride, engagement and customer focus.

How you'll help us make health happen

• You'll develop an internal communications strategy that explains the Health Services strategy and transformation story to our employees, gaining senior buy-in and ensuring alignment with Market Unit and Group communications plans.
• Develop and maintain an internal communications plan incorporating a prioritised list of activities, ensuring delivery of all key messages and support for business objectives, and a coherent Health Services narrative.
• Provide strategic advice and counsel to the General Manager, Health Services and the Health Services Executive Team and other key senior stakeholders on internal communications.
• Support for corporate news communications including leadership, M&A, financial results and strategic programmes.
• Plan and deliver internal events for leaders and all employees, and the Health Services Executive Team's visibility plan.
• Build on and manage existing internal communication channels (Workvivo – digital comms channel, email, newsletter, Teams calls) and explore new communications channels that respond to feedback and drive engagement across our operational & clinical frontline teams.
• Listen to and understand what matters to our people, measuring the effectiveness of our communications and internal campaigns.
• Manage external suppliers and agencies as needed to provide design, editorial, production or distribution services to make sure that the work provided is of the right standard and on brand.
• Lead a team of two dedicated Internal Comms Managers

You

• Demonstrable excellence in internal communications, ideally experience of delivering communications for remote and harder-to-reach audiences in frontline settings
• Commercial mindset, ensuring that agenda is positioned within the broader business and wider industry/economic context.
• Proven track record in working directly with senior stakeholders, providing advice and counsel, with the confidence to influence and negotiate where deliverables and outcomes may be conflicting.
• Creative ability to design and deliver internal communications content in a simple and engaging way.
• Excellent writing, editing and proofreading skills as well as the journalistic ability to source stories from employees.
• Experience of using range of multi-media communications tools and packages.
• Experience in event design and delivery.
• Resilient and calm. Able to manage an unpredictable workload to meet changing requirements and switch confidently and knowledgeably between priorities.
• Significant experience of working across functions and business in complex, matrix organisations.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

You'll receive the following benefits and more:

• 25 days holiday, increasing through length of service
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Various other benefits and online discounts

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve.  That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Time Type:

Full time

Job Area:

PR , Marketing & Brand

Locations:

Angel Court, London, Bupa Place