IT Vendor Management Analyst

Vendor Management Analyst

Location
2 Locations
Location
Full time
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Job Description:

Vendor Management Analyst

Bupa Place (Salford Quays, M50 3SP) or Angel Court (London, EC2R 7HJ)

Full time

Permanent

Hybrid (1 day per week in the office)

Salary £39,000 to £49,000 per annum (DOE and location)

Advert closes 27th June 2025

We make health happen

At Bupa, we're here to help people live longer, healthier, happier lives – and to make a better world. We do this by putting our customers and our people at the heart of everything we do. With no shareholders, we reinvest our profits into better healthcare and innovation.

As a Vendor Management Analyst, you'll play a key role in supporting our technology function by managing relationships with our strategic suppliers. You'll help ensure we drive innovation, strategic alignment and value for money from our most strategic vendors – all of which supports our mission to deliver outstanding care and experiences for our customers.

This is a great opportunity to join a collaborative, forward-thinking team where your insights and ideas will help shape how we work with our partners. You'll be part of a business that values trust, care, and responsibility – and where your work truly makes a difference.

How you'll help us make health happen

As a Vendor Management Analyst, you'll:

  • Build strong working relationships with internal teams and external suppliers

  • Manage a pipeline of supplier engagements and contract renewals

  • Coordinate vendor strategy meetings, including preparing agendas, briefing notes and reports

  • Track and resolve supplier performance issues and escalations

  • Maintain accurate records of contracts, renewals, and supplier summaries

  • Support contract negotiations and ensure quality control of documentation

  • Produce regular management information (MI) and reporting on vendor performance

  • Forecast vendor spend and maintain financial models for key suppliers

  • Identify opportunities to optimise vendor relationships and services

  • Collaborate with Procurement, Strategic Relationship Management (SRM), and Technology teams

Key Skills/Qualifications needed for this role

We're looking for someone who's organised, analytical, and confident working with a range of stakeholders.

You'll bring:

  • Experience managing third-party suppliers, ideally in IT or technology

  • Strong contract management and negotiation skills (IACCM/WCC or CIPS certification is a plus)

  • Excellent interpersonal and communication skills

  • Proficiency in Excel; Power BI experience is desirable

  • A proactive approach to problem-solving and continuous improvement

  • The ability to manage multiple projects and priorities

  • Familiarity with regulatory requirements and risk management

  • A collaborative mindset and a passion for delivering great outcomes

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• 25 days holiday, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Annual performance-based bonus
• Onsite gyms or local discounts where no onsite gym available
• Various other benefits and online discounts

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve.  That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

If you require information regarding this role in an alternative format please email: careers@bupa.com

Time Type:

Full time

Job Area:

IT

Locations:

Angel Court, London, Bupa Place

Vendor Management Analyst

Location
2 Locations
Location
Full time
Apply
DJD Purpose.jpg

Our
purpose

Bupa’s purpose is helping people live longer, healthier, happier lives and making a better world. We do this by providing a broad range of healthcare services, support and advice to people throughout their lives. People are at the heart of everything we do. Together, we make health happen.

Our
values

Every company needs an ethos, and we're no different. Through good days and challeging times, we always work with our values in mind. These are: Brave - Make new possibilities happen. Caring - Act with empathy and respect. Responsible - Own your decisions and actions.

We don't have shareholders at Bupa, which means we're free to invest our profits where they matter: our patients, our facilities, our research, and you. 

As a healthcare provider, we have a duty to do the right thing. By our customers, our people and our partners. The Bupa Code holds us to this duty. It's our promise to protect, care for, and build trust with everyone who relies on us.

DJD Values.jpg
DJD Inclusion.jpg

Free to be
you

Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. 

You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.Free
to be you.

Back in September 2018, we made a pledge. That we'd do whatever we could to make Bupa a diverse, kind and inclusive place to work.

Everyone deserves a positive working environment. Everyone deserves to have their voice heard. Everyone deserves freedom from bullying, harassment and discrimination.

Inspiring women
in Tech - Zeba

We want to inspire people interested in a career in technology to reach their full potential and provide support to help them achieving their goals. We have gathered insights from women in technology at different points in their career to share their experience and tips for success.

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Vendor Management Analyst

Location
2 Locations
Location
Full time
Apply