Job Description:
Front of House Co-Ordinator
Angel Court (London EC2R 7HJ)
Office based
Permanent
40 hours per week (8am to 5pm)
Advert closes 16th December 2025
Salary £28,000 to £32,000 per annum plus fantastic Bupa Benefits
We make health happen
At Bupa, we're here to help people live longer, healthier, happier lives and make a better world. With no shareholders, our customers are our focus. Every decision we make is about improving health and wellbeing.
As a Front of House Co-Ordinator, you'll play a key role in creating a welcoming, professional environment at our London Head Office. You'll be the first point of contact for visitors, including our Executive Team, and ensure every interaction reflects our commitment to care and excellence. This role is perfect for someone who enjoys delivering exceptional service and thrives in a fast-paced, people-focused environment.
How you'll help us make health happen
Deliver a high-standard Front of House service across all operational areas.
Provide a 5-star meet-and-greet experience for visitors, including senior executives.
Make sure meeting rooms are ready and AV support is in place.
Use Eptura to manage room bookings and resources accurately.
Support internal events and maintain key contact records.
Report faults and health and safety issues via ServiceNow.
Carry out regular checks to maintain site standards.
Work closely with service providers to ensure smooth operations.
Key skills/qualifications needed for this role
Experience in a Front of House role, ideally in a corporate or hospitality environment is essential
Strong communication and organisational skills are required
Ability to work independently and manage multiple priorities.
Familiarity with room booking systems (Eptura experience is a plus).
A proactive approach and attention to detail.
Flexibility to support occasional evening events.
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family-friendly benefits.
Joining Bupa in this role you will receive the following benefits and more:
25 days holiday, increasing through length of service, with option to buy or sell
Bupa health insurance as a benefit in kind
An enhanced pension plan and life insurance
Onsite gyms or local discounts where no onsite gym available
Various other benefits and online discounts
Why Bupa
We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to ”Be you at Bupa”. We champion diversity and understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
If you require information regarding this role in an alternative format, please email: careers@bupa.com
Time Type:
Full timeJob Area:
AdministrationLocations:
Angel Court, London
Bupa’s purpose is helping people live longer, healthier, happier lives and making a better world. We do this by providing a broad range of healthcare services, support and advice to people throughout their lives. People are at the heart of everything we do. Together, we make health happen.
Every company needs an ethos, and we're no different. Through good days and challeging times, we always work with our values in mind. These are: Brave - Make new possibilities happen. Caring - Act with empathy and respect. Responsible - Own your decisions and actions.
We don't have shareholders at Bupa, which means we're free to invest our profits where they matter: our patients, our facilities, our research, and you.
As a healthcare provider, we have a duty to do the right thing. By our customers, our people and our partners. The Bupa Code holds us to this duty. It's our promise to protect, care for, and build trust with everyone who relies on us.
Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve.
You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.Free
to be you.
Back in September 2018, we made a pledge. That we'd do whatever we could to make Bupa a diverse, kind and inclusive place to work.
Everyone deserves a positive working environment. Everyone deserves to have their voice heard. Everyone deserves freedom from bullying, harassment and discrimination.
Nikki Williams, Colleague Engagement Executive and one of our Be You At Bupa network leads shares her thoughts on why Pride is still important in 2021 and her experience of being LGBTQ+ at Bupa.
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