Job Description:
GRC Manager (Governance, Risk and Compliance)
Angel Court, London
Hybrid working - 2 days per week in the office
Permanent
£65,000 - £83,500 + fantastic benefits, including up to 10% bonus
Full time - 35 hours per week
We make health happen
At Bupa, our purpose is helping people live longer, healthier, happier lives and making a better world.
The Governance, Risk and Compliance (GRC) Manager role supports that purpose by making sure our people have the right tools to support risk management across Bupa. When our risk and control information is clear, trusted and easy to use, leaders can make better decisions that result in better outcomes for our customers and colleagues.
In this role you'll join Group Risk in our Digital Solutions team. You'll help run and improve our global Governance, Risk and Compliance (GRC) system (SAI360), which is used across Group Functions, Bupa UK and APAC. SAI360 is a high-profile platform with senior leadership and regulatory interest, so your work will have real visibility and impact.
You'll also help us to ensure risk reporting evolves to meet the demands of our businesses and explore how we can leverage new and emerging AI/LLM capabilities to drive better risk insight.
How you'll help us make health happen:
Work closely with our technology teams and external supplier to ensure our GRC tools are robustly managed and meet the needs of our people.
Be the main point of contact for GRC Leads across Group Functions, Bupa UK and APAC for day-to-day questions, support and system performance.
Plan and manage system changes, making sure deployments are controlled, tested and implemented in line with Bupa standards.
Coordinate planned downtime so it minimises disruption as far as possible.
Engage with our users to understand business needs and ensure that, together, our GRC tooling and risk management activity supports good risk outcomes.
Support the planning and deployment of new functionality, data/system integrations and module rollouts.
Create and improve training materials to ensure our business have everything they need to train their users and get the most out of our GRC tools.
Work with the Data & Analytics team to safely extract data for management information (MI) and reporting, and to build and maintain Power BI dashboards. including data modelling and DAX (Data Analysis Expressions).
What you'll bring:
Experience in a governance, risk and compliance (GRC) role, risk management, or managing a risk and controls platform.
Hands-on experience with SAI360 (preferred) or a similar GRC system.
Experience running a business-critical system day to day (incident management, availability, access management and release/change processes).
Strong stakeholder skills, with the confidence to work with senior leaders and a wide range of global users.
Ability to prioritise competing work and keep people informed with clear updates.
Strong Power BI skills, including data modelling and DAX.
Understanding of data pipelines and ETL (extract, transform, load) processes, with a focus on secure data handling.
Ideally, experience with Microsoft Fabric, Azure Data Factory, or similar data engineering tools.
Relevant qualifications are welcome (for example IRM, PRM, FRM, Microsoft Azure Data Engineer, or Power BI certification) but not essential if you have equivalent experience.
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family-friendly benefits.
Joining Bupa in this role you will receive the following benefits and more:
25 days holiday, increasing through length of service, with option to buy or sell
Fixed-term benefits allowance
Access to our wellbeing programmes and mental health support
Bonus scheme up to 10%
Pension scheme
Discounts on Bupa products and services
Opportunities for career development and internal mobility
Why Bupa
We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to ”Be you at Bupa”. We champion diversity and understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
Time Type:
Full timeJob Area:
Legal, Risk & AuditLocations:
Angel Court, London
Bupa’s purpose is helping people live longer, healthier, happier lives and making a better world. We do this by providing a broad range of healthcare services, support and advice to people throughout their lives. People are at the heart of everything we do. Together, we make health happen.
Every company needs an ethos, and we're no different. Through good days and challenging times, we always work with our values in mind. These are: Brave - Make new possibilities happen. Caring - Act with empathy and respect. Responsible - Own your decisions and actions.
We don't have shareholders at Bupa, which means we're free to invest our profits where they matter: our patients, our facilities, our research, and you.
As a healthcare provider, we have a duty to do the right thing. By our customers, our people and our partners. The Bupa Code holds us to this duty. It's our promise to protect, care for, and build trust with everyone who relies on us.
Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve.
You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.Free
to be you.
Back in September 2018, we made a pledge. That we'd do whatever we could to make Bupa a diverse, kind and inclusive place to work.
Everyone deserves a positive working environment. Everyone deserves to have their voice heard. Everyone deserves freedom from bullying, harassment and discrimination.
Nikki Williams, Colleague Engagement Executive and one of our Be You At Bupa network leads shares her thoughts on why Pride is still important in 2021 and her experience of being LGBTQ+ at Bupa.
Read more