Job Description:
Head of Clinical Research & Insights
Competitive salary + generous benefits
Angel Court, London
Hybrid working (1-2 days per week in the office)
Permanent
Full time
Please ensure an up-to-date CV is attached to your application.
We make health happen
At Bupa, we exist to help people live longer, healthier, happier lives and to create a better world. With no shareholders, we reinvest in what truly matters - high‑quality care, innovation, and improving health outcomes across the globe.
As our Head of Clinical Research & Insights, you'll play a key part in shaping how we deliver safe, high‑quality care at scale.
Your work will help us understand what's happening across our health systems, what's changing, and where we can make the biggest difference for our customers and communities. From leading clinical research and generating actionable insights, to influencing how we prioritise governance and improvement programmes, your expertise will help us turn evidence into impact.
This is a role for someone who wants their work to matter - someone who can combine strategic thinking with a deep understanding of clinical quality, outcomes and future trends in healthcare.
How you'll help us make health happen
In this role, you will:
Lead the ongoing development of our clinical research, insights and outcomes oversight strategy, aligning it with corporate priorities and emerging healthcare trends.
Generate high‑quality, evidence‑based insights that inform strategic planning, investment decisions, mergers and acquisitions, and governance prioritisation.
Define and maintain priority research and insight themes based on clinical risk, performance variation and business need.
Lead horizon scanning to identify innovations, risks and models of care that may influence quality, safety, regulation or strategic direction.
Oversee a global portfolio of research and insights activity, making sure resources focus on high‑impact areas.
Translate research findings into clear, practical recommendations for senior leaders and governance committees.
Oversee the evolution and use of outcomes data - including PROMs, PREMs and clinical performance indicators - to generate clinically meaningful intelligence.
Analyse global outcomes trends to identify variation, performance gaps and opportunities for improvement.
Provide insight‑driven evidence to clinical governance forums and support decisions on risk, safety and assurance.
Build strong relationships with leaders across Bupa's global footprint and represent the organisation with regulators, academic partners and industry groups.
Act as a visible advocate for ethical research, strong governance and evidence‑based decision‑making.
What you'll bring
Experience working in clinical research (a relevant qualification is desirable).
A strong track record of leading research, outcomes or clinical intelligence programmes.
Experience leading teams and supporting others to grow and develop.
The ability to interpret complex information and present it clearly to senior stakeholders.
Strong data literacy, with experience in research methodology, statistical analysis or real‑world evidence generation.
Deep understanding of clinical governance, ethics, regulatory standards and data protection.
Confidence working in a complex, global healthcare environment.
Ability to travel internationally when required.
Desirable but not essential:
Higher research degree (MSc, MPH, MRes, PhD).
Experience implementing PROMs, PREMs or international benchmarking frameworks.
Experience working across multiple markets or health systems.
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme supporting mental, physical, financial, social and environmental wellbeing. We support flexible working and offer a range of family‑friendly policies.
Joining Bupa in this role you will receive the following benefits and more:
25 days holiday, increasing through length of service, with option to buy or sell
Bupa health insurance as a benefit in kind
An enhanced pension plan and life insurance
Annual performance-based bonus of up to 25%
Car allowance
Onsite gyms or local discounts where no onsite gym available
Various other benefits and online discount
Why Bupa
We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to ”Be you at Bupa”. We champion diversity and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
If you require information regarding this role in an alternative format, please email: careers@bupa.com
Time Type:
Full timeJob Area:
Clinical ServicesLocations:
Angel Court, London
Bupa’s purpose is helping people live longer, healthier, happier lives and making a better world. We do this by providing a broad range of healthcare services, support and advice to people throughout their lives. People are at the heart of everything we do. Together, we make health happen.
Every company needs an ethos, and we're no different. Through good days and challeging times, we always work with our values in mind. These are: Brave - Make new possibilities happen. Caring - Act with empathy and respect. Responsible - Own your decisions and actions.
We don't have shareholders at Bupa, which means we're free to invest our profits where they matter: our patients, our facilities, our research, and you.
As a healthcare provider, we have a duty to do the right thing. By our customers, our people and our partners. The Bupa Code holds us to this duty. It's our promise to protect, care for, and build trust with everyone who relies on us.
Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve.
You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.Free
to be you.
Back in September 2018, we made a pledge. That we'd do whatever we could to make Bupa a diverse, kind and inclusive place to work.
Everyone deserves a positive working environment. Everyone deserves to have their voice heard. Everyone deserves freedom from bullying, harassment and discrimination.
Here at Bupa, we’re committed to making high quality healthcare accessible for all, now and in the future. As part of our commitment, we’re expanding our remote GP Services, allowing our customers fast access to the treatment they need from the comfort of their own home. We recently caught up with Eugene Lewis, Lead Physician for our remote services to find out what makes the role different.
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