Job Description:
Operational Resilience Senior IT Risk Manager
London
Permanent
Full time & Hybrid
Salary - Competitive DOE & Attractive benefits package
The closing date for all applications is Tuesday 27th January, 2026
We make health happen!
At Bupa, we're here to help people live longer, healthier, happier lives - and make a better world. As an Operational Resilience Senior IT Risk Manager, you'll work closely with the Group Head of IT & Information Security Risk playing a vital role in protecting the technology that underpins our critical services.
You'll play a key role in identifying, assessing, and managing IT risks across the Group, while implementing robust frameworks and controls to ensure effective risk management. Ultimately, your work will help us stay resilient, safeguard customer data, and ensure we can deliver care when it matters most.
How you'll help us make health happen:
Develop and maintain a Group-wide IT risk management framework aligned with business goals and regulations.
Identify, assess, and monitor IT risks across all business units, ensuring effective mitigation.
Design and implement controls to manage IT resilience risks, reviewing effectiveness regularly.
Partner with technology teams to strengthen resilience of data centres and critical services.
Work closely with the Group Head of IT and Information Security Risk to ensure consistency in risk management practices and reporting
Help design technical groupwide severe but plausible exercises to test ability to meet Impact tolerances and SLA's across important business services / critical operations and critical internal services
Prepare and deliver clear, concise risk reports for senior management, regulatory, and board-level audiences.
Champion a culture of risk awareness, providing training and guidance to business units on IT risk management best practices.
Collaborate with cross-functional teams to assess the impact of new technologies, regulatory changes, and industry standards on the Group's IT risk profile
Support and guide Market Units in identifying, prioritising and sequencing for recovery their critical internal technology services.
Partner with Market Unit technology teams in ensuring resilience requirements are incorporated into their incident, problem and change processes.
Skills & Experience needed for this role:
Proven experience in IT risk management, Operational Resilience, or related fields.
Strong understanding of IT risk frameworks, assessment methodologies, and regulations.
Experience implementing and managing risk controls and frameworks in large organisations.
Excellent communication, stakeholder management and influencing skills.
Ability to translate complex technical risks into actionable recommendations for non-technical audiences.
Professional certifications (CISSP, CISM, CRISC) are highly desirable.
Strong background with frameworks including ISO2330, ISO31000, ISO27002, NIST, COBIT, ITIL
Strategic thinker with proactive problem-solving skills.
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.
Joining Bupa in this role you will receive the following benefits and more:
25 days holiday per year.
Management bonus scheme
Car allowance
Access to a range of services to support your physical and mental wellbeing
Workplace pension
Online discounts covering your everyday shopping, entertainment, eating out and more.
Why Bupa?
We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
If you require information regarding this role in an alternative format, please email: grouprecruitmentandtalent@bupa.com
Time Type:
Full timeJob Area:
Locations:
Angel Court, London
Bupa’s purpose is helping people live longer, healthier, happier lives and making a better world. We do this by providing a broad range of healthcare services, support and advice to people throughout their lives. People are at the heart of everything we do. Together, we make health happen.
Every company needs an ethos, and we're no different. Through good days and challeging times, we always work with our values in mind. These are: Brave - Make new possibilities happen. Caring - Act with empathy and respect. Responsible - Own your decisions and actions.
We don't have shareholders at Bupa, which means we're free to invest our profits where they matter: our patients, our facilities, our research, and you.
As a healthcare provider, we have a duty to do the right thing. By our customers, our people and our partners. The Bupa Code holds us to this duty. It's our promise to protect, care for, and build trust with everyone who relies on us.
Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve.
You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.Free
to be you.
Back in September 2018, we made a pledge. That we'd do whatever we could to make Bupa a diverse, kind and inclusive place to work.
Everyone deserves a positive working environment. Everyone deserves to have their voice heard. Everyone deserves freedom from bullying, harassment and discrimination.