Job Description:
Commissions Payments Team Leader
Brighton (Victory House, BN1 4FY)
Hybrid (1 day per week in the office)
Full time (37.5 hours per week)
Permanent
Salary from £41,500 per annum plus fantastic Bupa Benefits
Advert closes Friday 11th July 2025
We make health happen
At Bupa, we're here to help people live longer, healthier, happier lives-and to make a better world. That's our purpose, and it's what drives everything we do.
As our Commission Payments Team Leader, you'll play a key role in making that happen. You'll lead a small, specialist team within our Finance Operations function, ensuring that complex payments and commission processes run smoothly, accurately, and efficiently. Your work will help us maintain strong relationships with our partners and ensure our financial operations support the wider business and our customers.
This is a great opportunity to step into a leadership role where your analytical skills, finance expertise, and people-first mindset will make a real difference.
How you'll help us make health happen
In this role, you'll:
Lead and support a team of two Commissions Analysts, overseeing day-to-day operations
Act as the go-to expert for commissions and complex payments within Finance Operations
Perform complex reconciliations for commissions, premiums, and claims
Build strong working relationships across teams to improve processes and outcomes
Complete monthly control checks and submit KPI reports, analysing variances and identifying root causes
Support improvements in risk management and internal controls
Help develop better data and management information (MI) across the function
Foster a positive, collaborative team environment
Work closely with the Head of Finance Operations and other senior stakeholders
Key Skills and Qualifications needed for this role
We're looking for someone who's confident with numbers, comfortable with complexity, and passionate about leading people.
You'll need:
Experience with commissions is a bonus, but not essential
Strong analytical skills and attention to detail is required
The ability to interpret financial data and explain its impact clearly
Experience of operating within or awareness of a good financial control environment would be ideal
Excellent communication and influencing skills
Confidence managing multiple tasks and prioritising effectively
A collaborative, team-focused approach
Experience leading or mentoring others
Proficiency in Microsoft Office, especially Excel
A proactive mindset and a drive to improve processes
The ability to build strong relationships across teams and levels
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family-friendly benefits.
Joining Bupa in this role you will receive the following benefits and more:
25 days holiday, increasing with service, plus the option to buy or sell
Enhanced pension and life insurance
Access to Bupa health and dental insurance
Mental health and wellbeing support
Discounts on Bupa products and services
Career development opportunities and internal mobility
Why Bupa
We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
If you require information regarding this role in an alternative format, please email: careers@bupa.com
Time Type:
Full timeJob Area:
Finance & AccountingLocations:
Victory House, Brighton
Bupa’s purpose is helping people live longer, healthier, happier lives and making a better world. We do this by providing a broad range of healthcare services, support and advice to people throughout their lives. People are at the heart of everything we do. Together, we make health happen.
Every company needs an ethos, and we're no different. Through good days and challeging times, we always work with our values in mind. These are: Brave - Make new possibilities happen. Caring - Act with empathy and respect. Responsible - Own your decisions and actions.
We don't have shareholders at Bupa, which means we're free to invest our profits where they matter: our patients, our facilities, our research, and you.
As a healthcare provider, we have a duty to do the right thing. By our customers, our people and our partners. The Bupa Code holds us to this duty. It's our promise to protect, care for, and build trust with everyone who relies on us.
Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve.
You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.Free
to be you.
Back in September 2018, we made a pledge. That we'd do whatever we could to make Bupa a diverse, kind and inclusive place to work.
Everyone deserves a positive working environment. Everyone deserves to have their voice heard. Everyone deserves freedom from bullying, harassment and discrimination.
Rhitik joined our Actuarial team for his placement year in 2020 and will be returning in 2022 as part of our Graduate programme. We caught up with him at the end of his Placement year to find out how he got on, and why he chose to stay with Bupa once he’s completed his studies.
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