Job Description:
Job Title: Direct Individual Sales Consultant
Location: Victory House, Brighton
Flexible / Hybrid working options upto 4 days WFH
Permanent
Fulltime - 35 hrs per week
Salary: £28,500 DOE + fantastic benefits
Role Overview
Core purpose is to drive sales of Bupa Global's Private Medical Insurance plans by engaging with potential customers, asking insightful questions, and listening carefully to their specific needs. The role involves qualifying leads, handling end to end sales through inbound and outbound calls for new business customers.
What you'll do:
• Contact leads who have created quotes on our sales quote portal and qualify the quality of these leads for sales opportunities.
• Ensure these leads are contacted in the shortest period of time following the quote being created.
• Answer inbound sales enquires where you will qualify new inbound leads and fact find on potential customer needs for sales opportunities.
• Follow contact strategy and lead nurturing framework for all leads so they are managed along the sales funnel.
• Offer phenomenal service to our customer through effective listening and questions to identify customer needs and suitability of product.
• Accurately complete medical history of your customer to determine correct underwriting terms.
• Accurately maintaining and updating customer records on the customer management system. Ensure that records are accurately updated whenever a customer makes contact.
What you'll bring:
• Contact leads who have created quotes on our sales quote portal and qualify the quality of these leads for sales opportunities.
• Ensure these leads are contacted in the shortest period of time following the quote being created.
• Answer inbound sales enquires where you will qualify new inbound leads and fact find on potential customer needs for sales opportunities.
• Follow contact strategy and lead nurturing framework for all leads so they are managed along the sales funnel.
• Offer phenomenal service to our customer through effective listening and questions to identify customer needs and suitability of product.
• Accurately complete medical history of your customer to determine correct underwriting terms.
• Accurately maintaining and updating customer records on the customer management system. Ensure that records are accurately updated whenever a customer makes contact.
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social, and environmental wellbeing. We support flexible working and have a range of family friendly benefits.
Joining Bupa in this role you will receive the following benefits and more:
• 25 days holiday, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Annual performance-based bonus
• Onsite gyms or local discounts where no onsite gym available
• Various other benefits and online discounts
Why Bupa?
We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
Time Type:
Full timeJob Area:
Commercial & AnalyticsLocations:
Victory House, Brighton
Bupa’s purpose is helping people live longer, healthier, happier lives and making a better world. We do this by providing a broad range of healthcare services, support and advice to people throughout their lives. People are at the heart of everything we do. Together, we make health happen.
Every company needs an ethos, and we're no different. Through good days and challeging times, we always work with our values in mind. These are: Brave - Make new possibilities happen. Caring - Act with empathy and respect. Responsible - Own your decisions and actions.
We don't have shareholders at Bupa, which means we're free to invest our profits where they matter: our patients, our facilities, our research, and you.
As a healthcare provider, we have a duty to do the right thing. By our customers, our people and our partners. The Bupa Code holds us to this duty. It's our promise to protect, care for, and build trust with everyone who relies on us.
Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve.
You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.Free
to be you.
Back in September 2018, we made a pledge. That we'd do whatever we could to make Bupa a diverse, kind and inclusive place to work.
Everyone deserves a positive working environment. Everyone deserves to have their voice heard. Everyone deserves freedom from bullying, harassment and discrimination.
Nikki Williams, Colleague Engagement Executive and one of our Be You At Bupa network leads shares her thoughts on why Pride is still important in 2021 and her experience of being LGBTQ+ at Bupa.
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