Job Description:
Customer Data Exchange Analyst
Egypt
Full Time / Hybrid
40 hours
We make health happen
At Bupa, our purpose is simple - helping people live longer, healthier, happier lives and making a better world. As a Customer Data Exchange Analyst, you'll play a key role in supporting this by helping us manage and share customer data safely, accurately and efficiently.
This role sits at the heart of how we connect systems, teams and services to create a seamless customer experience. You'll work with data flows and integrations that enable us to deliver care and services in a way that is reliable and trusted.
What makes this role unique is the opportunity to work on meaningful data that directly impacts customer outcomes, while being part of an organisation that puts wellbeing at the centre of everything it does. You'll collaborate across teams, contribute to improving how data is exchanged, and help ensure we meet both operational and regulatory requirements.
Key Responsibilities:
As a Customer Data Exchange Analyst, you'll:
Support the design, monitoring and improvement of customer data exchange processes
Help ensure data is transferred accurately and securely between systems
Investigate and resolve data-related issues, working with both technical and non-technical teams
Monitor data flows and identify opportunities to improve efficiency and reliability
Assist with data mapping, validation and transformation activities
Work with stakeholders to understand data needs and ensure solutions meet business requirements
Support compliance with data governance, privacy and security standards
Document processes clearly to support consistency and continuous improvement
What We're Looking For
We're looking for someone who is curious, detail-focused and enjoys working with data.
You'll ideally have:
Experience working with data exchange, data integration or data analysis
An understanding of how data moves between systems (for example, via APIs, files or databases)
Strong attention to detail and problem-solving skills
The ability to communicate clearly with a range of stakeholders
Experience identifying and fixing data issues
A basic understanding of data privacy and security principles
It would also be helpful (but not essential) if you have:
Experience working in a regulated environment such as healthcare or financial services
Familiarity with tools used for data analysis or integration
An interest in improving processes and ways of working
Why Bupa?
Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad.
Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in mainland China, Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.
Time Type:
Full timeJob Area:
ITLocations:
Egypt - Cairo
Bupa’s purpose is helping people live longer, healthier, happier lives and making a better world. We do this by providing a broad range of healthcare services, support and advice to people throughout their lives. People are at the heart of everything we do. Together, we make health happen.
Every company needs an ethos, and we're no different. Through good days and challenging times, we always work with our values in mind. These are: Brave - Make new possibilities happen. Caring - Act with empathy and respect. Responsible - Own your decisions and actions.
We don't have shareholders at Bupa, which means we're free to invest our profits where they matter: our patients, our facilities, our research, and you.
As a healthcare provider, we have a duty to do the right thing. By our customers, our people and our partners. The Bupa Code holds us to this duty. It's our promise to protect, care for, and build trust with everyone who relies on us.
Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve.
You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.Free
to be you.
Back in September 2018, we made a pledge. That we'd do whatever we could to make Bupa a diverse, kind and inclusive place to work.
Everyone deserves a positive working environment. Everyone deserves to have their voice heard. Everyone deserves freedom from bullying, harassment and discrimination.
In September 2021 we welcomed our first cohort of IT Graduates into our Salford Quays and Staines office. We recently caught up with Gemma to find out more about what she’s been up to and how she’s settling in.
Read more