Job Description:

Personal Assistant

Location: Cromwell Hospital, London

Permanent / Contract: Permanent
Salary Range: From £45,000 per annum, plus Bupa Benefits

Hours: Full time / 37.50 Hours per week.

3 days onsite, 2 days remote

Flexibility required on moving between office and hospital when onsite

Working in our Cromwell Hospital team, you'll play a key part in helping our teams deliver exceptional standards of customer service and patient care. No matter your role, you'll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.

The role

We currently have a new and exciting career opportunity for a Personal Assistant with proven relevant experience in senior executive support.

The role will be varied, therefore you will need to be flexible, adaptable and reliable. You'll support key activities as well as providing high quality diary management and complex administrative support.

The successful candidate will work closely with their reporting lines, and will need to develop good relationships with internal and external stakeholders at all levels.

You'll help us make health happen by

• Provide full PA support to the Chief Commercial Officer and the Associate Director of Outpatients and Diagnostics
• High volume and complex diary management across two senior leaders with busy diaries and multiple competing stakeholders, working closely with other PAs to book and facilitate meetings early and into the evening. Be responsible for booking, minuting, and promptly sharing agenda items and actions from meetings.
• Respond promptly and in an agile way to deal with requests for last minute changes to meetings, ensuring that the Directors are briefed and that all attendees are aware of changing plans.
• Manage 3-5 executive team meetings each month – booking rooms, managing invites, organising and sharing agendas, completing PPT templates, taking minutes, sharing and following up on actions
• To lead the delivery of key people engagement initiatives within teams, including team social events, inside and outside of working hours.

• Manage the delivery of any soft office-improvement related requests including replacement of kitchen facilities.

• To be responsible for all travel arrangements for nominated Executive Officers as required.

• Manage the expense process for both Executive Officers in line with the company policy.
• Providing high end customer experience during meetings with consultants, consultant teams and high level external stakeholders
• Taking initiative to help find solutions to problems where possible and taking action
• Organise and manage a range of regular consultant and stakeholder dinners, including booking venues and managing guest lists
• Supervision of all purchase order activities within the department using PeopleSoft E-purchasing and expense for your managers
• You may occasionally be assigned additional responsibilities not listed

Key Skills / Qualifications needed for this role

• Experience at a senior secretarial and PA level with complex diary management

Excellent attention to detail

Experience managing multiple diaries

• A good level of competence in the Microsoft Office suite, particularly Word, Excel, PowerPoint, Outlook, Explorer.
• Excellent office and organisation skills.
• Good working experience of Sharepoint.
• Great interpersonal skills; ability to develop open and honest working relationships with all colleagues.

Great customer service

• Experience of organising events.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• 25 days holiday, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Onsite gyms or local discounts where no onsite gym available
• Various other benefits and online discounts

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve.  That's why we especially encourage applications from people with diverse backgrounds and experiences.

As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

At Bupa we strive to ensure all our of customers, patients and staff are safe.  All employees have a duty to ensure that safeguarding children, young people and adults at risk is prioritised and acted on appropriately.

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