Job Description:

Technology Business Partner

Salary: £75,000 + excellent benefits

Location : Cromwell Hospital, London, SW5 0TU - Hybrid working

Contract type: Permanent

Shift pattern: Full-time - 37.5 hours per week

We make health happen

At Bupa, we're not just a health insurer - we're a health partner. With no shareholders, our focus is always on our customers. We're here to help people live longer, healthier, happier lives - and make a better world.

As a Technology Business Partner, you will play a key role in shaping the future of healthcare at Bupa Global, Work closely with London Diagnostics centres & secondary care centres BUPA London, to understand operational challenges and inform a digital mindset that supports Connected care pathways. This is your chance to be part of a team that's passionate about making health happen, every day.

Key Responsibilities

As a Technology Business Partner, you will:

• Act as a trusted advisor for technology and business change.

• Collaborate with business leaders to shape and influence the digital agenda. Work closely with business leaders to understand their goals and challenges, ensuring IT strategies support business objectives.

• Build strong, trusted relationships with stakeholders across the business. Serve as a primary point of contact between business units and IT, ensuring alignment, transparency, and responsiveness.

• Represent the business in IT-led projects, ensuring outcomes align with business goals. Champion change and ensure smooth adoption of new technologies and processes.

• Identify opportunities where emerging technology can create competitive advantage or operational efficiency. Drive business cases that support innovation, business growth and efficiency.

• Work with business functions to capture and prioritise technology needs, translating them into structured initiatives and roadmaps that reflect business priorities. Meet with Senior Management heads to establish and document their IT requirement, document business cases, project funding, cost modelling, supplier discussions, collaborating with technical architects to understand the impact on the technology roadmap. Subsequent evaluation of outcomes and User Experience reporting.

• Apply outstanding insight into how to deliver long-term, large-scale change and execute objectives in a complex environment, creating a performance culture where both efficiency and effectiveness matter.

• persuade and influence at all levels, creating a culture of trust, openness, cooperation, collaboration, and teamwork. Understands the full complexity of the political landscape within the organisation and networks powerfully internally and externally to enhance the reputation of the organisation to get things done.

What We're Looking For

We're looking for someone who's curious, collaborative, and confident working in a fast-paced environment. You will need:

• 3/4+ years in Business Process Mapping / Business Partnering type roles, ideally gained a healthcare environment

• Excellent relationship building skills with stakeholders

• Strong desire to drive User Experience at all times and awareness of the User Journey throughout all new business cases / projects

• Good supplier management skills.

• Strong verbal and written communication skills to liaise confidently across the team and a wide variety of stakeholders.

• Demonstrable understanding and experience with associated technology costs and ability to drive effective solutions based on improved services, cost-efficiency and benefits realisation

• Energy and drive to engage with all key stakeholders

• Alignment of IT initiatives with business goals.

• Stakeholder satisfaction and engagement levels.

• Successful delivery of IT projects (on time, within budget, meeting requirements).

• Innovation and improvement in business processes through technology.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family-friendly benefits.

Joining Bupa in this role, you'll receive the following benefits and more:

• 25 days holiday, increasing through length of service, with the option to buy or sell

• Enhanced pension and life insurance

• Private medical insurance

• Access to our health assessments and dental insurance

• Discounts on Bupa products and services

• Support for learning and development

Why Bupa

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to "Be you at Bupa". We champion diversity and understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role.

We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. If you require information regarding this role in an alternative format, please email: emma.stockwell-sykes@bupa.com

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