Job Description:
Transformation Office Analyst
9 month Fixed Term Contract
Angel Court, London - up to 3 days WFH
From £46k DOE + bonus + fantastic benefits
Full time: 35 hours per week
The closing date for all applications is Friday 10th October, 2025.
We make health happen!
We have bold ambitions at Bupa and our purpose is simple, yet powerful: Helping people live longer, healthier, happier lives and making a better world. It's what drives every decision we make. Joining our Group Transformation Office, you'll be at the heart of shaping the future of healthcare - helping us deliver proactive, personalised, and preventative care across our global markets.
The Transformation Office Analyst will join the Group Transformation Office team on a fixed-term contract role (9 months); the role is designed to support the acceleration and delivery of Bupa's strategic transformation journey, with a particular focus on KPI governance and reporting.
The Transformation Office Analyst will work with colleagues across our Market Units and help develop and maintain robust governance processes and documentation for Strategic KPIs, support Strategic KPIs reporting and analysis, and contribute to the effective administration of project management activities.
How you'll help us make health happen
Strategic KPI Governance
Support the preparation and delivery of governance workstream for Strategic KPIs, ensuring accuracy, timeliness, and compliance with internal and external standards.
Create and maintain governance documentation, including KPI definitions, reporting process documentation, RACIs, attestations, and key issues and judgments.
Support the implementation and continuous improvement of KPI governance frameworks and development/refinement of appropriate controls.
Liaise with finance, audit, risk and other teams to align on governance workplan and timelines.
Support production of materials for formal governance meetings (e.g. sub-committees etc).
KPI Reporting
Support quarterly reporting of Strategic KPIs and associated commentary & trend analysis.
Develop and maintain robust spreadsheets and reporting templates for Strategic KPIs.
Maintain a log of signed attestation and key issues and judgment forms.
PMO Support & BAU Activities
Structure and maintain project governance documents, including risk logs, decision records, minutes of key meetings, and project archives.
Maintain work planners, timetables, team filing structures, tools, and templates.
Develop agendas and materials for regular and ad-hoc meetings, calls, or workshops.
Help organise team meetings, catch-ups, and events.
Stakeholder Engagement & Relationship Building
Collaborate with a range of stakeholders to ensure robust governance and reporting of Strategic KPIs.
Build effective relationships with key stakeholders across the organisation to promote the Transformation Office
Key Skills / Qualifications needed for this role:
Experience working in fast-paced transformation, finance, or strategy planning teams, with a focus on Strategic KPI governance, data analysis and KPI reporting
Knowledge of health insurance and the healthcare industry is desirable; passion for healthcare and data-driven transformation is essential.
University degree required and additional, relevant qualifications in finance, data analysis, and/or project management preferable.
Data analysis: Proven strength in using Microsoft tools (Excel, PowerPoint, Word, Power BI) to a high level of proficiency; strong Excel-based modelling skills required.
Governance & Reporting: Ability to design and manage KPI reporting processes with appropriate documentation, controls, governance, and attention to detail.
Problem solving & analysis: Strong research and analysis skills, both qualitative and quantitative.
Project management & organisation: Good working understanding of project management tools, file organisation, version control, and data management.
Communication: Ability to communicate complex information simply and clearly, both verbally and in writing.
Relationship building: Ability to build and maintain effective relationships with stakeholders.
Cross-cultural: High level of cultural sensitivity and ability to tailor insights to different environments.
Self-management & resourcefulness: Ability to work independently, take initiative, and deliver under time pressure.
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.
Joining Bupa in this role you will receive the following benefits and more:
25 days holiday per year.
Management bonus scheme
Access to a range of services to support your physical and mental wellbeing
Access to our confidential employee assistance programme
Workplace pension
Online discounts covering your everyday shopping, entertainment, eating out and more.
Why Bupa?
We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
If you require information regarding this role in an alternative format, please email: grouprecruitmentandtalent@bupa.com
Time Type:
Full timeJob Area:
Strategy, Change & TransformationLocations:
Angel Court, London
Bupa’s purpose is helping people live longer, healthier, happier lives and making a better world. We do this by providing a broad range of healthcare services, support and advice to people throughout their lives. People are at the heart of everything we do. Together, we make health happen.
Every company needs an ethos, and we're no different. Through good days and challeging times, we always work with our values in mind. These are: Brave - Make new possibilities happen. Caring - Act with empathy and respect. Responsible - Own your decisions and actions.
We don't have shareholders at Bupa, which means we're free to invest our profits where they matter: our patients, our facilities, our research, and you.
As a healthcare provider, we have a duty to do the right thing. By our customers, our people and our partners. The Bupa Code holds us to this duty. It's our promise to protect, care for, and build trust with everyone who relies on us.
Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve.
You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.Free
to be you.
Back in September 2018, we made a pledge. That we'd do whatever we could to make Bupa a diverse, kind and inclusive place to work.
Everyone deserves a positive working environment. Everyone deserves to have their voice heard. Everyone deserves freedom from bullying, harassment and discrimination.
