Job Description:
Project & Change Manager
Salary: £62,600 - £65,000
Hybrid (2-3 days onsite preferred)
Location: Cromwell Hospital, London (SW5 0TU)
Permanent
Hours: Full-time - 37.5 per week
We make health happen
At Bupa, our purpose is simple: we help people live longer, healthier, happier lives - and make a better world.
We're now looking for a Project & Change Manager to support the delivery of important change across Cromwell Hospital. This is a great opportunity for a capable project professional who enjoys working end‑to‑end across the full delivery lifecycle.
You'll play a key role in helping us improve how we work and how we care for our patients, while developing your own skills across project management, change delivery and stakeholder engagement.
How you'll help us make health happen:
Deliver technology and operational change projects, ensuring clear plans, timelines and scope.
Support project initiation, requirements gathering and documentation.
Manage day‑to‑day project activity, risks and issues, escalating where needed.
Work closely with clinical, operational, and IT teams to support smooth delivery and adoption.
Produce clear, accurate reporting and project updates.
Coordinate third‑party suppliers and internal partners where required.
Build positive relationships with stakeholders across the hospital.
Support change management activity, including comms, training planning and engagement.
Work flexibly with both Agile and Waterfall approaches, depending on project needs.
Key Skills / Qualifications needed for this role
Experience delivering IT or operational change projects, ideally within a healthcare environment.
Confidence working in Agile, multidisciplinary teams.
Strong communication skills - clear, warm and human.
Great stakeholder management, with the ability to build trust and adapt your style.
Strong organisational skills and the ability to manage multiple priorities.
Working knowledge of project tools (Microsoft Project, Jira, DevOps, Planner etc.).
Certifications such as PRINCE2, PMP, Scrum Master or Change Management are desirable but not essential.
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.
Joining Bupa in this role you will receive the following benefits and more:
• 25 days holiday, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Onsite gyms or local discounts where no onsite gym available
• Various other benefits and online discounts
Why Bupa?
We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We're committed to ensuring you're treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.
Time Type:
Full timeJob Area:
ITLocations:
Cromwell Hospital London
Bupa’s purpose is helping people live longer, healthier, happier lives and making a better world. We do this by providing a broad range of healthcare services, support and advice to people throughout their lives. People are at the heart of everything we do. Together, we make health happen.
Every company needs an ethos, and we're no different. Through good days and challeging times, we always work with our values in mind. These are: Brave - Make new possibilities happen. Caring - Act with empathy and respect. Responsible - Own your decisions and actions.
We don't have shareholders at Bupa, which means we're free to invest our profits where they matter: our patients, our facilities, our research, and you.
As a healthcare provider, we have a duty to do the right thing. By our customers, our people and our partners. The Bupa Code holds us to this duty. It's our promise to protect, care for, and build trust with everyone who relies on us.
Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve.
You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.Free
to be you.
Back in September 2018, we made a pledge. That we'd do whatever we could to make Bupa a diverse, kind and inclusive place to work.
Everyone deserves a positive working environment. Everyone deserves to have their voice heard. Everyone deserves freedom from bullying, harassment and discrimination.
We want to inspire people interested in a career in technology to reach their full potential and provide support to help them achieving their goals. We have gathered insights from women in technology at different points in their career to share their experience and tips for success.
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