Job Description:

Direct Sales Consultant (English and French speaker)

Dublin - hybrid with 2 days a week in the office

Permanent

Full time - 37.5 hours per week

We try to consider all types of flexibility, including locations, hours and working patterns.

We make health happen:

At Bupa, we're here to help people live longer, healthier, happier lives-and make a better world. As a global healthcare leader with no shareholders, our focus is always on our customers. In this role, you'll be part of our Bupa Global team in Dublin, supporting our international members by delivering exceptional service and tailored health insurance solutions.

This role will focus on solving complex queries and ensure first rate communication to customers throughout the sales and issue resolution process. The role will adhere to regulatory requirements and ensure processes and standards are adhered to.

How you'll help us make health happen:

As a Direct Sales Consultant, you'll be the first point of contact for our members-helping them understand our products, resolving queries, and ensuring they feel supported every step of the way. You'll use your communication and sales skills to deliver a world-class experience in both English and French.

Here's what you'll be doing:

• Handling inbound calls in a fast-paced environment, delivering excellent service from start to finish.
• Introducing tailored Bupa Global products and services to meet customer needs.
• Maintaining accurate records of all customer interactions and actions in our customer database.
• Ensure product and service knowledge is always current and up to date to correctly educate intermediaries and consultatively sell products.
• Knowledgeable on the competitor activity and products.
• Using your sales and negotiation skills to assess customer needs and offer the right solutions.

Key Skills / Qualifications needed for this role:

• Proven experience in sales role with transferable skills is essential.
• Fluency in both English and French (spoken and written) is essential.
• Strong communication and interpersonal skills.
• Ability to explain complex information clearly and simply.
• Familiarity with regulatory frameworks and high-value contract management is desirable.

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. If you require information regarding this role in an alternative format, please email: careers@bupa.com

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