Approved Payments Executive

Approved Payments Executive

Location
Egypt - Cairo
Location
Full Time
Apply

Job Description:

Approved Payments Associate

Location: Cairo
Job Type: Full-time

Purpose of the Role:

As an Approved Payments Associate, you will play a key role in ensuring timely and accurate processing of approved payments across the business. Reporting to the Complaints Technical Specialist, you'll act as a subject matter expert, using your knowledge and insights to improve processes, reduce risk, and enhance the customer experience.

What you'll do:

  • Process approved payments using various systems, ensuring accuracy and timeliness.
  • Act as a subject matter expert (SME) for approved payments, supporting continuous improvement initiatives.
  • Collaborate with stakeholders to identify and implement process enhancements.
  • Support the Complaints Technical Specialist in identifying operational risks and proposing solutions.
  • Review and improve current processes to enhance customer service and operational efficiency.
  • Ensure processes generate the necessary Management Information (MI) for effective Root Cause Analysis (RCA).
  • Stay up to date with business communications that impact payment procedures.
  • Detect and escalate potentially fraudulent activity.
  • Provide support to the Support and Governance Manager in the absence of the Complaints Technical Specialist.

What you'll bring:

  • Experience in a financial or data input role.
  • Strong written and verbal communication skills.
  • Excellent coaching and interpersonal skills.
  • High ethical standards and integrity in handling sensitive financial information.
  • A proactive, solutions-focused mindset with a drive for continuous improvement.
  • Strong attention to detail and risk awareness

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world.

We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to "Be you at Bupa". We champion diversity and understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

Time Type:

Full time

Job Area:

Locations:

Egypt - Cairo

Approved Payments Executive

Location
Egypt - Cairo
Location
Full Time
Apply
DJD Purpose.jpg

Our
purpose

Bupa’s purpose is helping people live longer, healthier, happier lives and making a better world. We do this by providing a broad range of healthcare services, support and advice to people throughout their lives. People are at the heart of everything we do. Together, we make health happen.

Our
values

Every company needs an ethos, and we're no different. Through good days and challeging times, we always work with our values in mind. These are: Brave - Make new possibilities happen. Caring - Act with empathy and respect. Responsible - Own your decisions and actions.

We don't have shareholders at Bupa, which means we're free to invest our profits where they matter: our patients, our facilities, our research, and you. 

As a healthcare provider, we have a duty to do the right thing. By our customers, our people and our partners. The Bupa Code holds us to this duty. It's our promise to protect, care for, and build trust with everyone who relies on us.

DJD Values.jpg
DJD Inclusion.jpg

Free to be
you

Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. 

You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.Free
to be you.

Back in September 2018, we made a pledge. That we'd do whatever we could to make Bupa a diverse, kind and inclusive place to work.

Everyone deserves a positive working environment. Everyone deserves to have their voice heard. Everyone deserves freedom from bullying, harassment and discrimination.

Approved Payments Executive

Location
Egypt - Cairo
Location
Full Time
Apply