Job Description:
Business Analyst
Contract type: Permanent
Shift pattern: Full-time - 40 hours per week
Location : Egypt, Cairo
We make health happen
Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad.
Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in mainland China, Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.
Role Overview
The Business Analyst (BA) will work with business & IT stakeholders to determine the necessary target operating model and scope/business requirements for initiatives in the BG Change portfolio. The BA will then subsequently support the delivery of these initiative.
How you'll help us make health happen:
Help define and iterate the Target Operating Model (TOM) across the dimensions of systems, data, processes and people
Ensure business requirements/user stories are captured and understood and are aligned with business strategy
Be able to use a variety of techniques to understand, document and confirm the business processes and to elicit and elaborate business requirements
Ensure business process metrics/business outcomes are understood
Use Agile (Scrum) methodology and create a product backlog (Epics, Features, User Stories, Acceptance Criteria)
Support the effective delivery of programmes and initiatives to provide optimal outcomes and enable the organisation to deliver its strategy
Promote a customer centric culture through managing change, partners, processes and empowering team to do what is best for the internal and external customer
Establish and maintain strong, effective and trusted relationships with key stakeholders across the business
Comply with requirements from the UK regulators and/or any applicable local regulatory requirements
Key Skills / Qualifications Needed For This Role
3 years previous experience within a Business Analyst role
Excellent stakeholder management, negotiation and communication skills at all levels
Previous experience of working on multiple project at once
Evidence of complex analysis and understanding of business requirements to establish suitable business process and systems solutions
Strong practical background in delivering change
Regulated Financial Services (and specifically Insurance) experience welcome, but not essential
Expert knowledge of business process analysis (including BPMN)
Excellent command of English language, both written and spoken
Good knowledge of Agile (Scrum)
Good knowledge of tools and techniques such as UML, Behaviour Driven Development, Kanban, MS Visio, MS Project and data modelling
Time Type:
Full timeJob Area:
ITLocations:
Egypt - Cairo
Bupa’s purpose is helping people live longer, healthier, happier lives and making a better world. We do this by providing a broad range of healthcare services, support and advice to people throughout their lives. People are at the heart of everything we do. Together, we make health happen.
Every company needs an ethos, and we're no different. Through good days and challeging times, we always work with our values in mind. These are: Brave - Make new possibilities happen. Caring - Act with empathy and respect. Responsible - Own your decisions and actions.
We don't have shareholders at Bupa, which means we're free to invest our profits where they matter: our patients, our facilities, our research, and you.
As a healthcare provider, we have a duty to do the right thing. By our customers, our people and our partners. The Bupa Code holds us to this duty. It's our promise to protect, care for, and build trust with everyone who relies on us.
Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve.
You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.Free
to be you.
Back in September 2018, we made a pledge. That we'd do whatever we could to make Bupa a diverse, kind and inclusive place to work.
Everyone deserves a positive working environment. Everyone deserves to have their voice heard. Everyone deserves freedom from bullying, harassment and discrimination.
We want to inspire people interested in a career in technology to reach their full potential and provide support to help them achieving their goals. We have gathered insights from women in technology at different points in their career to share their experience and tips for success.
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