Job Description:

Business Analyst

Location: Cairo
Job Type: Full-time

Purpose of the Role

As a Business Analyst, you will lead the development and management of business requirements throughout the project and change lifecycle. You'll play a key role in understanding the business, its operations, and the Insurance/Healthcare industry environment to deliver cost-effective solutions that enable the organization to achieve its strategic objectives.

What You'll Do

• Elicit and document business rules, processes, and system usage to develop clear requirements.
• Collaborate within a Business Architecture framework and work closely with technical teams to define solutions for strategic business problems.
• Apply structured or Agile methodologies for capturing and managing requirements, ensuring traceability and measurable outcomes.
• Facilitate and lead requirements workshops, influencing stakeholders on design decisions.
• Triage new requirements and develop business cases, estimates, and benefits.
• Ensure outputs align with commercially sound business cases and traceable outcomes.
• Identify opportunities to reduce costs, improve services, and extend solutions across the organization.
• Build and maintain trusted relationships with key business and partner stakeholders.
• Contribute to the Business Analysis community of practice and knowledge sharing.

• What You'll Bring
• Experience:
• 3+ years in a business change analyst role, delivering end-to-end requirements in both Agile and Waterfall environments.
• Proven ability to facilitate workshops and engage stakeholders effectively.
• Experience in regulated environments (FCA/CQC) and compliance-led projects.
• Skills & Knowledge:
• Strong analytical and problem-solving skills with a logical approach to solution design.
• Familiarity with tools and techniques such as SWOT, PESTLE, MoSCoW, BPMN, UML.
• Understanding of requirement and collaboration tools (e.g., MIRO, Visio, JIRA, Confluence, Azure DevOps).
• Ability to communicate clearly at all organizational levels and influence decision-making.
• Knowledge of IT applications and Agile/Waterfall lifecycles.
• Bonus Skills:
• Understanding of architectural frameworks (technical and business).
• SQL data analysis and data mapping.
• Digital UX design experience (e.g., Figma).

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world.

We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to "Be you at Bupa". We champion diversity and understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

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