Job Description:
Individual Segment Manager
Cairo, Egypt
Full Time, Hybrid
About Bupa
Bupa's purpose is longer, healthier, happier lives and making a better world.
Here you'll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives and making a better world.
Bupa Global
Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, anywhere in the world, whether at home or when studying, living, travelling or working abroad.
Bupa Global has offices around the world including London and Brighton (UK), Miami (USA), Dubai (UAE, in partnership with OIC), and Hong Kong (China) as well as regional offices in mainland China, Singapore, Egypt, Mexico, the Dominican Republic, Bolivia, Brazil, Panama, Guatemala and Ecuador.
Role Overview
Responsible for fully managing the Individual Segment and achieve profitable growth of the segment working across all distribution channels to deliver against AOP. The role will be responsible for defining and delivering the sales strategy specific to renewal retention and identifying appropriate growth initiatives to deliver against the segment ambitions locally. Proactive sales leadership and management driving & developing the necessary sales capability to successfully deliver against plan. Working with supporting functions specific to segment to ensure our pricing, proposition, marketing, claims and service enable planned results.
What you will do
Contributory owner of segment P&L locally with ultimate responsibility residing with the CEO - ownership for all segment business written by the Egypt team, contributing to the definition & execution of growth strategy
Sales leadership of Egypt segment team (renewals) ensuring necessary activities, learning interventions & support to enable a successful sales team
Contributes to a sales led approach to product, proposition & pricing for Egypt (key interface into supporting functions) to ensure retention results are maximised
Sales owner working in collaboration with marketing owner to drive/inform marketing activity & campaign management for segment retention and growth
Contribute to the identification of & delivery of initiatives to optimise portfolio performance of segment delivering or exceeding growth requirements. This includes extending partnerships with banks and other institutes that can contribute to growth initiatives
Relationship and client management for key connections across segment (Distributor & Client)
Pro-actively seek out new business and renewal opportunities through effective Pipeline management and existing customer contact strategies to ensure ongoing growth of segment in a targeted way to deliver profitable business to ensure business targets are achieved
Develop the skills and capabilities of those involved in Sales through coaching the team to ensure capability is optimised ensuring sales quality & efficient service delivered by our teams
Ensure that all sales activities are completed in a compliant way, ensuring that the relevant governing bodies' protocols are fulfilled
What you will bring
7 years of experience in Sales in the health insurance market, or other financial services industries such as Life Insurance, Retail, Commercial or Investment Banking and Wealth Management
Previous experience in a service industry of handling large, blue chip accounts and selling at Senior/Board Level
Demonstrated track record in achieving new business targets, retention activities and continually demonstrating application in this key area
Leadership experience, has led sales teams through change and/or growth.
Business/commercial acumen on pricing/contract issues
Strong negotiation skills
Skill and ability to adopt a ”consultative” approach to effect problem solving and to explore options which ensure potential within a client account is maximised for the benefit of Bupa Global
Fluent understanding of risk and pricing strategy
Excellent interpersonal, communication and influencing skills are required with emphasis on achieving results and successful outcomes
Time Type:
Full timeJob Area:
Strategy, Change & TransformationLocations:
Egypt - Cairo
Bupa’s purpose is helping people live longer, healthier, happier lives and making a better world. We do this by providing a broad range of healthcare services, support and advice to people throughout their lives. People are at the heart of everything we do. Together, we make health happen.
Every company needs an ethos, and we're no different. Through good days and challeging times, we always work with our values in mind. These are: Brave - Make new possibilities happen. Caring - Act with empathy and respect. Responsible - Own your decisions and actions.
We don't have shareholders at Bupa, which means we're free to invest our profits where they matter: our patients, our facilities, our research, and you.
As a healthcare provider, we have a duty to do the right thing. By our customers, our people and our partners. The Bupa Code holds us to this duty. It's our promise to protect, care for, and build trust with everyone who relies on us.
Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve.
You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.Free
to be you.
Back in September 2018, we made a pledge. That we'd do whatever we could to make Bupa a diverse, kind and inclusive place to work.
Everyone deserves a positive working environment. Everyone deserves to have their voice heard. Everyone deserves freedom from bullying, harassment and discrimination.
Supporting people through their career is very important to Bupa. Emma Robertson, Strategic Development Manager, shares her career highlights, skills learnt and her advice on a career with us.
Read more